Senior Software Engineer - Salesforce Sales/Health Cloud

Humana; Tampa (FL); Hybrid; USD 107,000 - 147,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) retirement plan

Paid time off

Job summary

Humana is seeking a Senior Software Engineer to design, develop, and support Salesforce Sales Cloud and Health Cloud applications. You will use OmniStudio, Apex, Flows, and Lightning components to create scalable solutions that enhance agent experiences and enable growth. Hybrid schedule with in-office days; candidates may be based near multiple U.S.

locations, including Tampa, FL. You will collaborate with cross-functional teams, mentor teammates, and contribute to AI-enabled Salesforce

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 5+ years of experience designing, developing, and testing software applications.
• 3+ years of Salesforce development experience.
• Strong experience with Salesforce Sales Cloud and/or Health Cloud.
• Proficiency with OmniStudio (OmniScripts), Apex, Salesforce Flows, Lightning Components, and Salesforce APIs.
• Experience with Salesforce integrations, preferably using MuleSoft.
• Strong understanding of Agile development methodologies.
• Excellent troubleshooting, problem-solving, and communication skills.
• Salesforce certifications preferred (Administrator, Platform Developer, Sales Cloud/Service Cloud, Health Cloud, OmniStudio).
• Preferred: Master’s degree and experience with Azure.

Responsibilities

• Design, develop, and maintain Salesforce Sales Cloud and Health Cloud solutions using OmniStudio (OmniScripts), Apex, Flows, Lightning Components, Visualforce, and Salesforce APIs.
• Build custom applications, workflows, automations, and user interfaces supporting sales and enrollment processes.
• Develop and support integrations between Salesforce and external platforms (MuleSoft, Azure).
• Collaborate with Product Owners, Business Analysts, Project Managers, Salesforce Leads, and engineering teams to translate business requirements into scalable technical solutions.
• Lead and participate in code reviews, design discussions, pair programming, troubleshooting, and debugging.
• Develop and execute testing strategies, support SIT/UAT, and resolve defects for stability and performance.
• Support production deployments, incident management, root cause analysis, and post-production validation.
• Create and maintain technical documentation, solution designs, test plans, user guides in Azure DevOps.
• Contribute to adoption of emerging Salesforce and AI technologies (Einstein and others).
• Follow development standards and best practices for secure, scalable Salesforce applications.

Skills

Salesforce development

Sales Cloud & Health Cloud

OmniStudio

Apex

Flows

Lightning Components

Visualforce

Salesforce APIs

MuleSoft

Azure

Agile

Troubleshooting

Communication

Education

Bachelor's degree in Computer Science or related field

Master's degree (preferred)

Tools

MuleSoft

Azure

Job description

Become a part of our caring community Join Humana's Growth Team and help build innovative Salesforce solutions that support senior-focused primary care services. The Senior Software Engineer will play a key role in designing, developing, and supporting Salesforce Sales Cloud and Health Cloud applications, leveraging OmniStudio, Apex, Flows, and AI-enabled technologies to enhance agent experiences and drive business growth. This role offers the opportunity to work closely with senior leadership in a fast-growing healthcare environment.

Hybrid schedule with at least one in-office day per week required. Candidates may be based near any of the following locations: Atlanta, GA; Boston, MA; Charlotte, NC; Chicago, IL; Dallas, TX; Washington, DC; Fort Lauderdale, FL; Louisville, KY; Nashville, TN; New York, NY; or Tampa, FL.

• Design, develop, and maintain Salesforce Sales Cloud and Health Cloud solutions using OmniStudio (OmniScripts), Apex, Flows, Lightning Components, Visualforce, and Salesforce APIs.
• Build custom applications, workflows, automations, and user interfaces that support sales and enrollment processes.
• Develop and support integrations between Salesforce and external platforms, including MuleSoft and Azure.
• Collaborate with Product Owners, Business Analysts, Project Managers, Salesforce Leads, and engineering teams to translate business requirements into scalable technical solutions.
• Lead and participate in code reviews, design discussions, pair programming, troubleshooting, and debugging activities.
• Develop and execute testing strategies, support SIT/UAT efforts, and resolve defects to ensure application stability and performance.
• Support production deployments, incident management, root cause analysis, and post-production validation activities.
• Create and maintain technical documentation, solution designs, test plans, user guides, and knowledge transfer materials in Azure DevOps (ADO).
• Contribute to the adoption of emerging Salesforce and AI technologies, including Einstein capabilities and other AI-enabled solutions.
• Follow development standards and best practices to deliver high-quality, secure, and scalable Salesforce applications.

Required Qualifications

Use your skills to make an impact

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 5+ years of experience designing, developing, and testing software applications.
• 3+ years of Salesforce development experience.
• Strong experience with Salesforce Sales Cloud and/or Health Cloud.
• Proficiency with OmniStudio (OmniScripts), Apex, Salesforce Flows, Lightning Components, and Salesforce APIs.
• Experience with Salesforce integrations, preferably using MuleSoft.
• Strong understanding of Agile development methodologies.
• Excellent troubleshooting, problem-solving, and communication skills.
• Passion for improving customer and consumer experiences through technology.
• Salesforce certifications preferred, including one or more of:
  • Salesforce Administrator
  • Platform Developer
  • Sales Cloud Consultant
  • Service Cloud Consultant
  • Health Cloud Certification
  • OmniStudio Consultant

Preferred Qualifications

• Master's degree in Computer Science, Information Technology, or a related field.
• Experience with Azure and enterprise integration architectures.
• Experience mentoring junior developers and leading technical discussions.
• Knowledge of healthcare industry processes and Salesforce Health Cloud implementations.
• Experience working with AI-enabled Salesforce tools and technologies.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$106,900 - $147,000 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description Of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer atHumana.comand atCenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.