Senior Software Engineer - Salesforce

Delta Dental of California; Oakland (CA); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Competitive base and incentive pay

401(k) matching contributions

100% employer-paid dental and vision benefits

Generous paid time off

Career development and tuition reimbursement

Job summary

Delta Dental of California is seeking a Senior Salesforce Engineer to design and implement enterprise-grade solutions on the Salesforce platform. The ideal candidate has at least 4 years of Salesforce experience, engaging in core development, Sales Cloud, and utilizing AI-driven solutions. This position demands a rigorous background in Salesforce technologies and a commitment to excellent user experience and functionality. Benefits include competitive pay, robust 401(k), and employer-paid health coverage.

Qualifications

• 4+ years of hands-on Salesforce platform experience.
• Experience with Salesforce Health Cloud and Partner Portals.
• Salesforce certifications required (Platform Developer I & II, Administrator).

Responsibilities

• Design and deploy Salesforce solutions using Apex and LWC.
• Implement Salesforce Data Cloud for real-time insights.
• Integrate AI features using LLM platforms.

Skills

Salesforce platform experience

Apex

Lightning Web Components (LWC)

Salesforce Flows

Salesforce Sales Cloud

APIs

AI/LLM solutions

Education

BS in Computer Science or equivalent technical field

Tools

Salesforce Health Cloud

Salesforce Partner Portals

Salesforce Data Cloud

Job description

We are seeking a Senior Salesforce Engineer to design, build, and scale enterprise‑grade solutions on the Salesforce platform. This role requires strong technical depth, architectural thinking, and sound judgment in choosing between low‑code, no‑code, and pro‑code approaches based on scalability, maintainability, and business needs.

The ideal candidate has hands‑on experience across Salesforce core development, Sales Cloud, Partner Portals, and Salesforce Data Cloud, along with experience leveraging AI‑driven solutions using leading LLM platforms. Experience with Salesforce Industries Cloud (especially Health Cloud) and Digital Insurance solutions is highly desirable.

Responsibilities

• Design, develop, and deploy Salesforce solutions using Apex, Lightning Web Components (LWC), Flows, and Flow Orchestration
• Apply strong engineering judgment to select the appropriate no‑code, low‑code, or pro‑code solution to meet functional, performance, and scalability requirements
• Build and enhance Partner Portals / Experience Cloud solutions for external users
• Develop and optimize solutions on Salesforce Sales Cloud
• Implement and integrate Salesforce Data Cloud to enable unified, real‑time customer insights
• Design and support Revenue Cloud Advanced solutions, including product configuration, pricing, and billing workflows
• Leverage Agentforce to implement AI‑assisted workflows and intelligent automation
• Design, integrate, and operationalize AI‑powered features by working with large language models (LLMs), including OpenAI and Anthropic models (e.g., Opus, Sonnet), to enable conversational interfaces, automation, summarization, and decision‑support use cases
• Collaborate with architects and platform teams to integrate AI services securely and responsibly within Salesforce applications
• Design and build integrations using REST/SOAP APIs, Platform Events, and middleware tools
• Enforce best practices for security, data access, sharing, performance, and scalability
• Participate in solution design discussions, peer code reviews, and release management
• Collaborate with product, business, and architecture teams to translate requirements into scalable technical solutions
• Mentor junior engineers and promote best practices in Salesforce development and platform governance
• Support CI/CD pipelines and Salesforce DevOps processes

Qualifications

• BS in Computer Science or equivalent technical field.
• 4+ years of hands‑on Salesforce platform experience with strong expertise in Apex, Lightning Web Components (LWC), Salesforce Flows and Flow Orchestration, and Salesforce Sales Cloud
• Experience with Salesforce Health Cloud
• 2+ years of experience with Salesforce Partner Portals / Experience Cloud
• 2+ years of experience with Salesforce Data Cloud
• 1+ year of experience with Revenue Cloud Advanced
• 1+ year of experience with Agentforce
• Solid understanding of Salesforce security model, role hierarchy, sharing rules, and data modeling
• Experience designing and consuming APIs and enterprise integrations
• Salesforce Certifications (Required):
  • Salesforce Platform Developer I
  • Salesforce Platform Developer II
  • Salesforce Administrator Certification
• Demonstrated ability to make sound architectural decisions across low‑code, no‑code, and pro‑code solutions
• Ability to identify key issues and details, and present understandable alternatives to both technical and non‑technical individuals
• Ability to create and maintain technical documentation to support the testing, installation, operations, deployment and maintenance of products
• Proven ability to effectively present data to facilitate understanding of findings
• Ability to solve complex problems using analytical and creative problem‑solving skills for design, development and testing of systems
• Competent at adhering to organizational processes and procedures including but not limited to scrum and various design artifacts.
• Knowledge of agile development methodologies
• Life‑long learner, process improver
• Preferred / Nice‑to‑Have Qualifications:
  • Experience with Digital Insurance platforms or insurance domain solutions (policy lifecycle, underwriting, claims, partner/producer portals)
  • Experience implementing AI/LLM solutions within enterprise applications
  • Salesforce Technical Architect Certification (preferred)
  • Additional Salesforce certifications (Data Cloud, AI, Revenue Cloud, Industries)
  • Experience with Salesforce DevOps tools (Git, Copado, Gearset, CI/CD)
  • Familiarity with Agile/Scrum methodologies
  • Experience working in regulated industries such as insurance, healthcare, or life sciences

Benefits

• Competitive base and incentive pay
• 401(k) with robust matching and non‑matching contributions
• Rich medical & pharmacy benefits
• 100% employer‑paid dental and vision benefits
• Holistic wellbeing program with deep financial incentives
• Generous paid time off plus 12 paid holidays and your birthday off
• Culture of growth and learning: career development; tuition reimbursement; recognition program
• Family support: adoption assistance, fertility treatment, child, elder & pet care assistance
• Social responsibility and volunteer opportunities
• Employee discount program

Fair Chance Ordinances and Criminal Background Considerations

This position requires that the applicant undergo a background check. Qualified applicants with arrest or conviction records will be considered for employment in accordance with any applicable federal, state or local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and/or New York Corrections Law Article 23‑A.

Important Work Authorization Information

Please note, Delta Dental will not sponsor applicants for work visas for this position.

Equal Opportunity Employment

Delta Dental Ins. is an equal opportunity employer and is committed to providing a professional work environment free from discrimination and harassment. Individuals seeking employment at Delta Dental are considered without regard to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, actual or perceived physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category. Delta Dental is committed to providing equal employment opportunities to all employees and applicants for employment. Accordingly, we have adopted and maintain an Equal Employment Opportunity Policy, Harassment‑Free Work Environment Policy, and Respectful Workplace policies and will not tolerate violations of these policies.