Senior Software Engineer (Platform Core)

Pindrop; United States; Remote; USD 130,000 - 170,000; Full time

Benefits offered by this job

Remote-first environment

Unlimited PTO

Health and welfare plans

Job summary

Pindrop is seeking a Senior Software Engineer for Platform Core to own backend and data-layer services that power our trust platform. You will design scalable APIs, ensure SLA-compliant operation, and drive reliability across high-volume workflows.

You’ll collaborate with Product, SRE, and other engineers, mentoring teammates and elevating platform quality. Remote-first with in-person team events.

Qualifications

• 5-7+ years of experience building backend services and APIs in production.
• Strong hands-on experience with Python and/or Go.
• Experience with distributed systems, concurrency, and cloud-native development on AWS and/or GCP using Kubernetes and Docker.
• Proven production ownership, including deploying, monitoring, troubleshooting, and participating in on-call for high-scale services.
• Strong experience with data and messaging technologies such as PostgreSQL or Aurora, Redis, and RabbitMQ, with a focus on reliability and performance.
• Nice-to-haves include Redshift, Elasticsearch, DynamoDB, S3, Kinesis, IAM, Terraform, and comprehensive observability.

Responsibilities

• Design, build, test, and operate distributed backend services and APIs that support high-volume customer interactions.
• Take end-to-end ownership of platform work from scoping to production rollout and support.
• Improve reliability, scalability, latency, and cost across shared platform systems.
• Partner with Product, SRE, and engineering teams to deliver improvements without destabilizing live traffic.
• Participate in on-call, incident response, troubleshooting, and improve alerting and runbooks.
• Mentor peers and raise engineering standards through code reviews and design reviews.

Tools

Python

Go

AWS

GCP

Kubernetes

Docker

PostgreSQL

Redis

RabbitMQ

SQL/NoSQL data

Redshift

Elasticsearch

DynamoDB

S3

Kinesis

Terraform

Observability

IAM

Job description

Senior Software Engineer (Platform Core)

Who We Are

Pindrop is a cybersecurity company delivering continuous identity verification across voice, video, and digital interactions. Powered by the Pindrop Intelligence Network, our unified trust platform helps enterprises answer three critical questions:

Is this identity synthetic?
Is this identity risky?
Is this identity known?

Pindrop brings this intelligence together across purpose-built trust engines to help organizations make informed decisions in real time — protecting customers, workforce interactions, and emerging AI-driven interactions.

Pindrop protects billions of high-risk interactions for enterprises, including leading financial institutions, insurers, and healthcare organizations. Its technology is informed by more than 8 billion real-world interactions annually and protected by 300+ patents.

Recognized by TIME as one of the 10 Most Influential Software Companies of 2026 and by Inc. for Best in Business for Innovation, Pindrop is backed by leading investors including Andreessen Horowitz, IVP, and CapitalG.

What you’ll do

As a Senior Software Engineer on Platform Core, you will own and evolve high-scale backend and data-layer services that every Pindrop product depends on. Platform Core owns foundational services including IAM, Interaction Service, Data Lake, reporting, and admin services, and the team is responsible for keeping these systems fast, reliable, and SLA-compliant even on record call-volume days.

More specifically, you will:

• Design, build, test, and operate distributed backend services and APIs that support high-volume customer interactions.
• Take end-to-end ownership of platform work, from framing ambiguous problems and shaping technical plans through implementation, rollout, and production support.
• Improve reliability, scalability, latency, and cost across shared platform systems that serve teams across the business.
• Partner closely with Product, SRE, and peer engineering teams to deliver platform improvements without destabilizing live traffic.
• Participate in on-call, incident response, troubleshooting, and continuous improvement of alerting, runbooks, deployment quality, and capacity planning.
• Raise engineering standards through code reviews, design reviews, pairing, documentation, and mentorship for other engineers on the team.

Who you are

• You are self-directed, accountable, and able to drive work forward with limited supervision.
• You are calm under pressure and bring sound judgment during incidents, tradeoff discussions, and periods of ambiguity.
• You are collaborative and communicate clearly across technical and cross-functional partners.
• You are motivated by foundational platform work, shared infrastructure, and reliability-oriented backend engineering.
• You have a mentorship mindset and raise team standards by example.

Must-haves:

• 5-7+ years of experience building backend services and APIs in production, or equivalent practical depth.
• Strong hands-on experience with Python and/or Go.
• Experience with distributed systems, concurrency, and cloud-native development on AWS and/or GCP using Kubernetes and Docker.
• Proven production ownership, including deploying, monitoring, troubleshooting, and participating in on-call for high-scale services.
• Strong experience with data and messaging technologies such as PostgreSQL or Aurora, Redis, and RabbitMQ, along with the ability to reason about reliability, performance, and scale tradeoffs.

Nice-to-haves:

• Experience with Redshift, Elasticsearch, DynamoDB, S3, Kinesis, or IAM.
• Experience with infrastructure as code, especially Terraform.
• Strong observability habits across metrics, logs, and traces.
• Experience scaling or migrating databases, including read replicas, cluster mode, or engine migrations.

What’s in it for you

Platform Core is the backbone the whole product depends on. In this role, your decisions will directly influence latency, reliability, scale, and cost across the systems that process customer traffic every day. You will own meaningful distributed systems work end to end, help the team scale through peak and record-load events, and increase the amount of major platform work Core can take on in parallel without compromising production stability. You will also work alongside experienced engineers across Core and adjacent teams, with a clear path to grow from strong senior execution into broader technical leadership and Staff-level impact over time.

What we offer

As a part of Pindrop, you’ll have a direct impact on our growing list of products and the future of security in the voice-driven economy. We hire great people and take care of them. Here’s a snapshot of the benefits we offer:

• Competitive compensation package, including RSUs (Restricted Stock Units) for all employees, so everyone shares in our long-term success.
• Remote-first environment - giving you flexibility and autonomy in how you structure your day.
• While we work flexibly, we prioritize meaningful in-person moments through regular team on-sites, company-wide events, and intentional gatherings that foster connection, collaboration, and shared success.
• Unlimited Paid Time Off (PTO)
• Generous health and welfare plans to choose from - including one employer-paid “employee-only” plan!
• Best-in-class Health Savings Account (HSA) employer contribution
• Low-cost vision and dental plans for you and your family, providing comprehensive coverage and peace of mind.
• Paid Parental Leave - Including birth, adoptive & foster parents
• One year of diaper delivery for your newest addition to the family! It’s our way of welcoming new Pindroplets to the family!
• Recurring monthly phone and internet allowance to help cover essential connectivity costs and support flexible work.
• Enhanced fertility and GLP-1 benefits to support family-building journeys and personalized health needs.
• Annual Learning & Development stipend to support your professional growth, skill-building, certifications, and continued education.

Please note that the base pay range is a general guideline only. Pindrop considers factors such as (but not limited to) scope and responsibilities of the position, a candidate's work experience, education/training, and key skills, as well as market and business considerations, when extending an offer.

US Base Pay Range

$130,000 - $170,000 USD

Not sure if this is you?

We want a diverse, global team, with a broad range of experience and perspectives. If this job sounds great, but you’re not sure if you qualify, apply anyway! We carefully consider every application and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time.

AI - A Transformative Force

At Pindrop, we view artificial intelligence as a transformative force that, when harnessed responsibly, can unlock unprecedented value for our customers, partners and society and enable and empower us to continue to deliver cutting-edge technology to combat fraud and unblur the lines between what it means to be human versus machine.

Pindrop may use AI tools to help prioritize job applications for human review. The AI tool may analyze your work experience and skills to assess fit for the role, but does not consider your name or contact details. Applications with the strongest match to job requirements are prioritized for human review; not all applications may be individually reviewed.

Pindrop is an Equal Opportunity Employer

Here at Pindrop, it is our mission to create and maintain a diverse and inclusive work environment. As an equal opportunity employer, all qualified applicants receive consideration for employment without regard to race, color, age, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, marital and/or veteran status.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Pindrop’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service‑connected disability.

A "recently separated veteran" means any veteran during the three‑year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

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The application deadline for this role is November 30, 2026