Senior Software Engineer, Patient Experience

Commure; United States; Remote; USD 140,000 - 210,000; Full time

Job summary

Commure is building the AI Operating System for healthcare. Our Ambient team creates agents to automate core healthcare workflows, scale the agent stack, and ship rapid iterations that impact patient care.

You will work with engineers, PMs, UX, and leadership to deliver high-impact features, apply LLM/RAG tooling, and drive architecture improvements. A strong CS background and practical DevOps are required.

Qualifications

• BS/MS/PhD in CS or related field or equivalent work
• Experience shipping enterprise-grade software products
• Led complex projects from start to finish across release cycles
• Proficient in JavaScript/TypeScript/Node.js (Express)
• Experience with LLM apps and RAG tooling (Gemini, GPT, VectorDB)
• Collaborates with Product Management to define scope
• Strong DevOps background (Docker, Kubernetes, CI/CD)
• Knowledge of security tooling in SDLC and Security by Design

Responsibilities

• Collaborate with engineering to tackle technical challenges and deliver scalable software
• Lead design, development, deployment, and iterations of complex features
• Evolve Commure’s product architecture
• Work with cross-functional teams to translate customer pain points into solutions
• Promote code quality, maintainability, and best practices
• Stay current with industry trends to inform leadership

Skills

CS Degree or higher

Enterprise software

Project leadership

JavaScript/TypeScript/Node.js

LLM/RAG tooling

Product collaboration

DevOps practices

Security by design

Education

B.S., M.S., or Ph.D. in CS or related

Tools

Docker

Kubernetes

CI/CD

Release management

Job description

At Commure, we’re building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs.

Healthcare carries a $1 trillion administrative burden and we’re at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. We’ve also been named to the Fortune Future 50 list and the 2026 AI Breakthrough Awards for “Overall NLP Company of the Year.”

Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you’re energized by hard problems, high stakes, and a team that holds itself to a high bar, you’ll find your people here.

The future of healthcare is being built right now. Come deliver this transformation.

About the Role

At Commure, our Ambient team is at the forefront of revolutionizing healthcare technology by building Agents that automate core components of healthcare workflows. We’re looking for talented engineers to scale our agent stack to the next level. If you love working on important, exciting problems in healthcare and love shipping quickly, come join us!

What You’ll do

• Work closely with engineering teams to tackle a wide variety of technical challenges in building efficient and scalable software, delivering quality features and a great customer experience

• Lead the design, development, deployment, and iterations of complex features, collaborating with engineers, Product Managers, UX designers, and leadership

• Enhance and evolve Commure’s product architecture

• Work closely with cross-functional teams to understand customer pain points and identify, prioritize, and implement maintainable solutions

• Promote product development best practices, supportability, and code quality, both through leading by example and through mentoring other software engineers

• Keep current with emerging industry trends and technology to inform leadership and the Product Team

What You Have

• B.S., M.S., or Ph.D. in Computer Science or other quantitative fields or related work experience

• Experience in shipping enterprise-grade software products

• Experience leading complex projects from start to finish and across multiple release cycles, including conceptualization, product integration, deployment, monitoring, and upgrade

• Ability to write readable, testable, and supportable code in JavaScript, TypeScript, Node.js (Express)

• Experience with LLM applications and RAG tooling (Gemini, GPT, VectorDB etc.)

• Ability to collaborate with Product Management to clarify requirements, scope work, and drive product deliverables

• Advanced understanding of DevOps practices and technologies (Docker, Kubernetes, CI / CD, release management)

• Experience with security tooling in SDLC and Security by Design principles

Qualifications (Bonus):

• Experience with speech and dialog technologies (ASR, TTS, telephony)

• Experience with event driven architecture/technologies (RabbitMQ, Kafka, BullMQ, etc)

• Experience with ML and AI training frameworks (PyTorch, TensorFlow, etc.)

• Experience with Nodejs build systems (rush, nx, vite, etc.)

• Experience in health tech

• Experience working at a startup

Please be aware that all official communication from us will come exclusively from email addresses ending in @ commure.com. Any emails from other domains are not affiliated with our organization.

Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.