Senior Software Engineer, Customer Experience

GrowthLoop; New York (NY); Remote; USD 120,000 - 170,000; Full time

Job summary

GrowthLoop is seeking a Senior Software Engineer focused on Customer Experience. The role involves enhancing software usability and developing Typescript components, aiming to create intuitive interfaces in a remote-first, flexible work environment. This position is perfect for highly motivated individuals eager to make a significant impact on customer satisfaction and software innovation.

Benefits

Spot bonuses for major milestones

Equity incentives

Education stipend

Unbounded PTO

Qualifications

• 4+ years of professional coding experience.
• Proficient in CX browser libraries and patterns.
• Experience in creating intuitive software.

Responsibilities

• Create and manage Typescript components and libraries.
• Build software for a superior customer experience.
• Extend CX browser frameworks and libraries.

Skills

React

Typescript

Customer Experience

Problem Solving

Job description

Senior Software Engineer, Customer Experience

Join to apply for the Senior Software Engineer, Customer Experience role at GrowthLoop

Senior Software Engineer, Customer Experience

Join to apply for the Senior Software Engineer, Customer Experience role at GrowthLoop

You are a senior software engineer (4+ years coding professionally) with a passion for making software so intuitive that it has almost no learning curve and so usable that it quickly becomes muscle memory. You reject the notion that backend work is real software development or that frontend work is easier. Real breakthroughs in technology happen when the customer experience evolves, not when the backend capability is written. Otherwise we'd all still be using a stylus to write Graffiti letters on our phones (Google "Palm OS Graffiti" if you're not into tech history) and searching the Internet with RegEx (we hope you don't have to Google that one). As for easy? Graphics-based operations systems weren't easy to write. Swype typing wasn't either. Or to be more with the times, augmented reality.

You have become proficient in multiple CX browser libraries and patterns. You work productively in React, but you are not dogmatic. You realize React is like any other framework. It has pros and cons and should be used when it makes sense. You have at some point become so frustrated with the limitations of frameworks that you have written parts of your own. You are driven by seeing your software used; by providing value that your customers can't live without. You know that your understanding of customer needs always leads to a more valuable result.

You don't believe in staying in your lane. When you see a critical problem you either solve it or you call attention to it. You capably identify opportunities when confronted with ambiguity so that you can take action. You take pride in the accomplishments of your teammates and love seeing them grow as much as you love spending time in the coding pocket (those times when you're focused, see a clear solution to a thorny problem, and are just cranking out elegant code).

You are curious about damn near everything. Time not spent learning something new feels like wasted time.

About GrowthLoop

GrowthLoop is the leading AI Growth Platform, combining the power of the data cloud and AI to transform how enterprises build audience segments, orchestrate cross-channel journeys, and iterate on campaign results. Built for and by marketers, GrowthLoop was the first composable CDP with a flexible, no-code solution that empowers teams to unlock the full potential of their first-party data. Its platform helps companies thrive by breaking down data silos and enabling cross-functional collaboration to unify data, strategy, and teams. With its rapid expansion and dedication to creating an intelligent data-to-action loop, GrowthLoop is leading the charge for a new era of customers.

We apply best-in-class architecture and technology to build a system for marketing teams that is both functional and beautiful.

What You'll Do

• Create and manage Typescript components and libraries
• Build software that provides a superior customer experience for data analysts, marketing professionals, and business leaders.
• Choose and extend CX browser frameworks, libraries, and patterns that will be used throughout the engineering organization.
  
  

The estimated salary is between $130,000 to $180,000 CAD or $120,000 to $170,000 USD. The total compensation will also include a meaningful variable component and equity in the company. Final base salary decisions will be based on a variety of non-discriminatory factors unique to each candidate, such as the individual's skill set, depth of experience, and qualifications.

Benefits

Rewards

• See your work impact some of the largest businesses in the world
• Spot bonuses for major milestones and product feature graduations
• Grow into leadership roles as we scale the company
• Equity incentives for employees making an impact
• Education stipend towards your professional development
  
  

Flexible Work Style

• Remote-First Culture
• Flexible schedules and goal-based workstyle
• Unbounded PTO
• Monthly Recharge Days
  
  

Platinum Benefits

• Free Platinum Health Insurance with Aetna
• 401(k) Program with Generous Company Match
  
  

GrowthLoop is an Equal Opportunity Employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Software Development

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