Senior Software Engineer, Community Support Engineering

airbnb, Inc.; United States; Remote; USD 120,000 - 160,000; Full time

Job summary

airbnb, Inc. seeks a Senior Software Engineer to join their CS Money team, focused on innovative financial transactions. This role requires extensive collaboration and problem-solving skills to enhance the user experience and support robust financial platforms, making a significant impact on community support.

Benefits

Bonus, equity and benefits available

Employee Travel Credits

Qualifications

• 5+ years of industry experience with a BS/Masters or 2+ years with a PhD.
• Proficient in programming languages such as C/C++, Java, C#, Python/Django, Ruby/Ruby on Rails.
• Experience with high-traffic production systems.

Responsibilities

• Collaborate with a cross-functional team in a dynamic environment.
• Lead team designs for major technology transformations.
• Mentor and grow other engineers in the team.

Skills

Problem solving

Communication

Education

BS in Computer Science or equivalent work-related experience

Job description

Senior Software Engineer, Community Support Engineering

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

The Community You Will Join:

The CS Money team at Airbnb is dedicated to revolutionizing the way financial transactions are conducted within the community support platform, ensuring they are secure, efficient, and user-friendly. Tasked with the critical mission of enhancing the flow of money between guests, hosts, and potentially third parties, our team is focused on building a comprehensive platform that addresses the complexities of global payments. By integrating advanced technology, streamlined workflows, and robust controls, we aim to optimize costs, improve service reliability, and foster exceptional community experiences. The CS Money team is at the forefront of developing innovative solutions to meet the evolving needs of Airbnb's global marketplace.

The Difference You Will Make:

The CS Money team is spearheading the development of a pioneering platform for financial transactions related to community support, aiming to redefine the way money moves between guests, hosts, and Airbnb. This endeavor addresses critical challenges:

• Unifying Transaction Management: We're creating a comprehensive platform to consolidate existing tools, enhancing security and accessibility for all financial interactions within Airbnb.
• Enhancing User Experience: Our goal is to simplify financial processes with intuitive interfaces and automated workflows, significantly reducing manual efforts and errors.
• Facilitating Seamless Integration: We aim to ease the integration of new products and services, ensuring rapid adoption and streamlined financial transactions across Airbnb's offerings.
• Establishing Robust Controls: Implementing centralized spending control and oversight mechanisms, we're setting new standards for transaction integrity, compliance, and fraud prevention.
• Empowering Decisions with Intelligence: Advancing automation and intelligence to optimize financial decision-making processes, from transaction eligibility to fraud detection.

A Typical Day:

• Work in a highly dynamic environment by collaborating with a cross-functional team
• You’ll be responsible for coming up with creative solutions using skills including Service Oriented Architecture, real-time system, anti-fraud and payments technologies
• Lead the team to design and complete our major technology transformation, and driven cross-team collaboration
• Mentor and grow other engineers in the team

Your Expertise:

• 5+ years of industry experience with a BS/Masters or 2+ years with a PhD
• BS in Computer Science or equivalent work-related experience
• Proficient in any of the following programming languages: C/C++, Java, C#, Python/Django, Ruby/Ruby on Rails
• Experience with scaling and maintaining high-traffic production systems (e.g.well-designed APIs, high volume data pipelines, efficient algorithms)
• Problem solving: Ability to evaluate technical approaches to problems and evaluate tradeoffs
• Communication: Ability to clearly and effectively communicate with stakeholders verbally and in writing
• Strong project scoping and project management skills
• Ability to mentor and develop other engineers

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: [e-mail] . Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process.

We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

How We'll Take Care of You:

Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.