Senior Software Engineer (Channels)

Iterable; Chicago, Austin, Boston, Atlanta (IL, TX, MA, GA); On-site; USD 133,500 - 212,000; Full time

Benefits offered by this job

Health & fitness stipends

Learning & development stipends

Job summary

A customer engagement platform is looking for a Senior Software Engineer in Chicago. You will own the backend of a scalable product, architecting solutions and collaborating with cross-functional teams. The ideal candidate has experience building production-ready applications with proficiency in Scala or Java. We offer a competitive salary range of $133,500 – $212,000 and a range of benefits including health stipends, equity, and a supportive workplace culture.

Qualifications

• Relevant industry experience in building scalable web applications.
• Proficiency in Scala and/or Java programming languages.
• Experience with Elasticsearch and data processing technologies.

Responsibilities

• Own the backend of the product with autonomy.
• Architect and develop scalable solutions for millions of users.
• Collaborate across teams to build new product features.

Skills

Production-ready web applications

Scala programming

Java programming

Facilitating team discussions

Desire to improve

Tools

Elasticsearch

Postgres

Pulsar

Kafka

AWS

Docker

Kubernetes

React

Job description

Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.

With a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together!

How you will make an impact

As a Senior Software Engineer at Iterable, you'll be responsible for the core platform used by our growing customer base. Making this platform easy to use and attractive for non-technical users is extremely important.

Our Engineering team works closely with Product, Design, Infrastructure, and SRE to bring next‑generation marketing solutions to our massively scalable platform. We believe in building an Engineering culture guided by our company values which you can learn more about here.

You will be working with the Analytics Application team that provides accurate and actionable insights to our customers so that they can establish a clear understanding of the effectiveness of their marketing efforts. Ultimately, we help enable our customers to provide the most relevant and joyful experiences to their own users.

You’ll get to

• Own the backend of the product with a huge amount of autonomy
• Architect and develop solutions to scale a complex platform that reaches millions of users
• Collaborate with frontend, backend, product, and design to conceptualize and build new product features
• Provide direction for your team and guide standards across the Engineering organization
• Improve Engineering processes, tooling, and efficiency
• Mentor and guide team members

We are looking for people who have

• Relevant industry experience building production-ready, scalable web applications
• Proficiency in at least one modern programming language (ideally Scala and/or Java)
• Experience with Elasticsearch and/or other relevant technologies such as Postgres and data pipeline systems.
• Ability to facilitate discussions within your team and cross-functionally
• A desire to be part of a values-driven Engineering team
• Passion for learning — always improving yourself and the team around you
• Programming Language: Scala
• Infrastructure: Pulsar, Kafka, AWS
• Other Relevant Technologies: Docker / Kubernetes, React

Bonus Points

• Experience with large‑scale performance testing
• Experience with data processing and advanced methodologies
• Experience with functional programming and the JVM
• Experience using AI IDEs or workflows

The US base salary range for this position at the start of employment is $133,500 – $212,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations.

Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.

Equal Employment Opportunity Statement

Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender‑identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.