Senior Fullstack Software Engineer (Nova)

SupportFinity™; New York (NY); On-site; USD 133,500 - 212,000; Full time

Benefits offered by this job

Competitive salaries, stock options, and 401(k) plan

Medical, dental, and vision insurance

Flexible PTO and sabbatical

Employee wellness allowance

Professional development allowance

Pre-tax commuter benefits

Complete laptop workstation

Job summary

SupportFinity™ in New York is seeking a Senior Fullstack Software Engineer to develop conversational experiences on their platform. The ideal candidate will have over 5 years of experience in building full-stack applications, with strong proficiency in TypeScript and familiarity with frameworks like React.

This role involves collaborating across teams to enhance the user experience and requires problem-solving skills. The company offers a competitive salary and a comprehensive benefits package, including medical insurance and a flexible PTO policy.

Qualifications

• 5+ years of experience building full-stack applications in production environments.
• Strong proficiency with TypeScript and experience across both frontend and backend systems.
• Ability to operate independently and manage ambiguity.

Responsibilities

• Build and iterate on the frontend and backend components for user experiences.
• Collaborate with design and product teams to create conversational patterns.
• Debug production issues and improve system reliability.

Skills

TypeScript

Frontend frameworks (React preferred)

Backend application development

API design

Collaboration skills

Problem-solving

Job description

Senior Fullstack Software Engineer (Nova)

Iterable | Posted Mar 15

Full‑time

New York

Unknown

Iterable is a leading AI‑powered customer engagement platform that helps brands create dynamic, individualized experiences at scale.

Position Overview

We are looking for a Senior Full‑Stack Engineer to join the team building Nova’s agentic experiences within the Iterable platform. This team is responsible for the full end‑to‑end development of conversational and agent‑driven workflows, including the interaction surfaces, orchestration layers, and core platform integrations that make these experiences seamless and intuitive for users.

In this role, you will work across the stack to build both frontend and backend components that bring agentic capabilities to life. You will collaborate closely with design, product, and engineering partners to deliver high‑quality, user‑centered features. This position is well‑suited for someone who enjoys solving complex product and technical problems, can navigate ambiguity, and brings a strong sense of ownership to their work.

Responsibilities

• Build and iterate on the frontend and backend components that power agentic user experiences.
• Collaborate with design and product teams to create intuitive, conversational interaction patterns.
• Work across the stack to integrate frontend workflows with backend services, platform APIs, and internal tooling.
• Contribute to the evolution of underlying frameworks, including agent workflows and supporting infrastructure.
• Participate in architectural and design discussions to ensure solutions are scalable, maintainable, and aligned with product goals.
• Write high‑quality, well‑tested code and help refine engineering standards and best practices.
• Debug production issues, improve observability, and contribute to system reliability.
• Partner with other engineers to deliver features from concept to production, including technical design, implementation, testing, and rollout.

Qualifications

• 5+ years of experience building full‑stack applications in production environments.
• Strong proficiency with TypeScript and experience working across both frontend and backend systems.
• Experience with modern frontend frameworks (React preferred) and backend application development.
• Ability to design clean, maintainable APIs and internal interfaces.
• Strong collaboration skills and comfortable working closely with product and design.
• Ability to operate independently, manage ambiguity, and drive work to completion.
• Interest in building intelligent, agent‑driven experiences, even without prior LLM experience.

Bonus Points

• Experience contributing to or building internal frameworks or developer tooling.
• Familiarity with agent frameworks, agentic patterns, or LLM tool‑calling workflows.
• Strong intuition for UI/UX quality in interactive interfaces.
• Experience with observability, performance tuning, or production debugging at scale.
• Experience with event‑driven or distributed systems.
• Prior experience working in remote‑first engineering environments.

Perks & Benefits

• Competitive salaries, meaningful equity, and 401(k) plan
• Medical, dental, vision, and life insurance
• Balance days (additional paid holidays)
• Fertility and adoption assistance
• Paid sabbatical
• Flexible PTO
• Monthly employee wellness allowance
• Monthly professional development allowance
• Pre‑tax commuter benefits
• Complete laptop workstation

The US base salary range for this position at the start of employment is $133,500 - $212,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job‑related skills, experience, relevant education or training, and internal equity considerations. Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, and a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.

Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender‑identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.