Senior Software Engineer

NCR Corporation; Atlanta (GA); Hybrid; USD 120,000 - 180,000; Full time

Job summary

NCR Voyix Corporation is seeking a Senior Software Engineer to help build and evolve our observability and monitoring platform. You will design scalable Go services, collect telemetry, and integrate with cloud monitoring tools across distributed environments.

The role requires deep experience in cloud-native architectures, observability pipelines, and collaboration with SRE and engineering teams to improve reliability and performance. A strong foundation in API design and CI/CD is essential.

Qualifications

• Bachelor's degree in Computer Science, Software Engineering, or related field.
• 5+ years of professional software development experience.
• Strong Go (Golang) expertise with production-grade apps.
• Experience building cloud-native apps on GCP/AWS/Azure.
• Deep knowledge of observability, telemetry, metrics, traces, logs.
• Experience with RESTful APIs and microservices.
• Familiarity with OpenTelemetry and modern observability tools.
• Strong collaboration with SRE, product, and operations teams.
• Experience with CI/CD and automated testing.
• Agile (Scrum/Kanban) methodologies.

Responsibilities

• Design, develop, test, and deploy scalable Go apps.
• Build components for collecting and exporting telemetry data.
• Integrate with cloud-native monitoring and internal SRE tooling.
• Create monitoring platform for system health and user experience.
• Instrument code to generate metrics, traces, logs.
• Collaborate with SRE, Product, Ops, and Eng teams.
• Design APIs, plugins, and integrations for telemetry.
• Participate in architectural discussions on distributed systems.
• Troubleshoot performance and reliability issues in cloud environments.
• Mentor junior engineers.
• Implement CI/CD pipelines and automated testing.
• Stay current on observability trends.

Skills

Go (Golang)

5+ years experience

Cloud platforms

Observability

RESTful APIs

CI/CD

OpenTelemetry

Grafana/Prometheus

SRE collaboration

SQL & NoSQL

Agile methodologies

Education

Bachelor's degree in CS/SE

Tools

Grafana

Prometheus

Datadog

New Relic

Dynatrace

Google Cloud Operations

OpenTelemetry

Terraform

Docker

Job description

## Senior Software EngineerApply: ATLANTA, GA, USA: Full time: Posted Today: R0158697**About NCR VOYIX**## NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.## Senior Software Engineer### Job SummaryAs a Senior Software Engineer at NCR VOYIX, you will play a key role in building and evolving our next-generation observability and monitoring platform. This role is focused on developing software systems that collect, process, and analyze telemetry and monitoring data across distributed cloud environments. You will design and build scalable services primarily in Go, develop integrations with cloud and observability platforms, and help create an internal monitoring ecosystem that delivers actionable insights into application and infrastructure performance.The ideal candidate combines strong software engineering fundamentals with hands-on experience in cloud infrastructure, observability, telemetry data collection, and code instrumentation. This is an opportunity to influence the architecture of a strategic platform used to monitor and improve the reliability, performance, and scalability of critical systems.### Job Responsibilities* Design, develop, test, and deploy scalable software applications and platform services primarily using Go.* Build and enhance software components responsible for collecting, processing, and exporting observability and telemetry data across multiple systems and platforms.* Develop and maintain services that integrate with cloud-native monitoring solutions, internal SRE tooling, and Google Cloud Platform (GCP) observability services.* Create and enhance a monitoring and observability platform that provides actionable insights into application health, performance, reliability, and user experience.* Implement instrumentation within applications and services to generate meaningful metrics, traces, and logs that support operational excellence and system visibility.* Collaborate closely with Site Reliability Engineering (SRE), Product, Operations, and Engineering teams to define observability requirements and deliver scalable solutions.* Design and develop APIs, plugins, and integrations that support telemetry collection and observability workflows.* Participate in architectural discussions involving distributed systems, cloud infrastructure, and monitoring technologies.* Troubleshoot and resolve complex performance, scalability, and reliability issues across cloud-based environments.* Mentor junior engineers through technical guidance, code reviews, and engineering best practices.* Implement CI/CD pipelines and automated testing strategies to improve software quality and deployment efficiency.* Stay current on emerging trends and technologies related to observability, cloud-native architectures, infrastructure monitoring, and software reliability engineering.### Required Qualifications* Bachelor's degree in Computer Science, Software Engineering, or a related technical field.* 5+ years of professional software development experience building scalable applications and services.* Strong proficiency in Go (Golang) with demonstrated experience designing, developing, and maintaining production-grade applications.* Deep understanding of Go development best practices, including concurrency, performance optimization, testing, and code quality.* Experience developing cloud-native applications in Google Cloud Platform (GCP), AWS, or Azure environments.* Working knowledge of cloud networking concepts, including VPCs, networking fundamentals, and distributed system architecture.* Experience building and consuming RESTful APIs and microservices.* Strong understanding of observability concepts, including metrics, traces, logs, telemetry pipelines, and monitoring architectures.* Experience instrumenting code and applications using observability frameworks and standards such as OpenTelemetry or similar technologies.* Experience working with telemetry data collection, aggregation, and analysis.* Familiarity with modern observability and monitoring platforms such as Grafana, Prometheus, Datadog, New Relic, Dynatrace, Google Cloud Operations Suite, or related technologies.* Experience working alongside Site Reliability Engineering (SRE) teams and supporting production monitoring strategies.* Strong understanding of SQL and NoSQL database technologies.* Experience with Agile development methodologies, including Scrum and Kanban.* Excellent problem-solving, analytical, and communication skills.### Preferred Qualifications* Experience building internal developer platforms, monitoring systems, or observability products.* Familiarity with Google Cloud observability tools and telemetry ecosystems.* Experience developing plugins, connectors, or integrations for monitoring and data collection platforms.* Understanding of distributed tracing, service meshes, and cloud-native observability architectures.* Experience working in high-scale, production SaaS environments.* Knowledge of infrastructure-as-code and automation tools such as Terraform.Offers of employment are conditional upon passage of screening criteria applicable to the job