Senior Software Developer

Spatial Front, Inc; Bethesda (MD); On-site; USD 90,000 - 130,000; Full time

Job summary

Spatial Front, Inc. in Bethesda, MD is seeking a Senior Software Developer to lead design, develop, test, and maintain scalable software applications. The role encompasses technical leadership, architecture influence, and mentoring of junior developers to deliver high-quality products.

You will collaborate with cross-functional teams to create reliable, secure, and maintainable software for government-grade workloads while thriving in a fast-paced environment and driving innovation.

Qualifications

• Minimum 5+ years of IT experience as a lead or SME in software development.
• Automation/orchestration tool development experience (Ansible, Python, Jenkins, or equivalent).
• Hands-on experience deploying AIOps, ML, or predictive analytics solutions in enterprise IT environments.
• Proficiency with enterprise monitoring platforms (SolarWinds, New Relic, Splunk, or equivalent).
• Experience with ServiceNow workflow development and ITSM process automation.
• Experience developing and deploying solutions in cloud environments (AWS and/or Azure).
• Strong understanding of networking concepts including LAN/WAN, TCP/IP, DNS, and DHCP.
• Must be a U.S. Citizen; must have resided in the United States for at least 3 of the past 5 years.

Responsibilities

• Design and implement automation workflows to streamline site deployments, configuration management, compliance checking, and incident resolution.
• Develop tools and scripts that operationalize internal support processes, reducing project backlog and resource constraints.
• Build policy-based routing automation and orchestration pipelines using Ansible, Ansible Tower, Jenkins, and Python.
• Implement “one touch to many deliverables” solutions to maximize throughput across the TOC.
• Implement and sustain an AIOps platform within the USCIS TOC, enabling domain-centric and domain-agnostic AI interventions across the enterprise.
• Develop and deploy predictive analytics models to forecast infrastructure issues before they impact users.
• Build anomaly detection, event correlation, and automated remediation capabilities using ML and NLP techniques.
• Integrate ITSM frameworks with AIOps tooling to automate threshold management and service response.
• Consolidate data from SolarWinds, New Relic, Splunk, ServiceNow, Cisco DNAC, and other sources into unified dashboards.
• Provide O&M support and enhancements for enterprise monitoring tools including SolarWinds, New Relic APM/Synthetics/Infrastructure, Aternity, Cisco DNA Center, Ansible Tower, and Jenkins.
• Develop and maintain Business Analytics Dashboards and ServiceNow workflow automation.
• Create scheduled and ad hoc reporting for WAN/LAN performance, CPU/memory/disk utilization, and capacity trends.
• Diagnose and resolve application deployment issues across multi-tier, web-based JAVA and .NET environments.
• Apply DevSecOps practices to develop new TOC capabilities and integrate emerging technologies into the USCIS enterprise landscape.
• Support cloud operations across AWS and Azure, including ASR, security groups, VPCs, and VPGs.
• Participate in war rooms, tiger teams, and specialized working groups to resolve critical infrastructure issues.
• Author technical reports, white papers, and diagrams produced during engineering activities; deliver content into the TOC Playbook and ServiceNow Knowledge Management.

Skills

Lead SME

Automation

AIOps

Monitoring

ServiceNow

Cloud

Networking

Documentation

Job description

Description

Spatial Front, Inc. (SFI), a two-time USAToday Top Workplaces awardee and Washington Top Workplaces honoree, is seeking a Senior Software Developer to support our growing team. In this role, you will be responsible for designing, developing, testing, and maintaining scalable software solutions that support business objectives and enhance user experiences. As a senior member of the development team, you will provide technical leadership, contribute to architectural decisions, mentor junior developers, and collaborate closely with cross-functional stakeholders to deliver high-quality products.

The ideal candidate possesses strong software engineering fundamentals, extensive experience with modern development technologies, and a passion for solving complex technical challenges. You should be comfortable working in a fast-paced environment, driving innovation, and ensuring the delivery of reliable, secure, and maintainable software applications.

Work Location:

Hybrid (up to 3 days per week on-site, with remaining days working remotely)

Responsibilities

• Design and implement automation workflows to streamline new site deployments, configuration management, compliance checking, and incident resolution.
• Develop tools and scripts that operationalize internal support processes, reducing project backlog and resource constraints.
• Build policy-based routing automation and orchestration pipelines using Ansible, Ansible Tower, Jenkins, and Python.
• Implement “one touch to many deliverables” solutions to maximize throughput across the TOC.
• Implement and sustain an AIOps platform within the USCIS TOC, enabling domain-centric and domain-agnostic AI interventions across the enterprise.
• Develop and deploy predictive analytics models to forecast infrastructure issues before they impact users (reducing MTTD, MTTI, and MTTR).
• Build anomaly detection, event correlation, and automated remediation capabilities using machine learning (ML) and natural language processing (NLP) techniques.
• Integrate ITSM frameworks with AIOps tooling to automate threshold management and service response.
• Consolidate data from SolarWinds, New Relic, Splunk, ServiceNow, Cisco DNAC, and other sources into unified operational dashboards.
• Provide O&M support and enhancements for enterprise monitoring tools including SolarWinds, New Relic APM/Synthetics/Infrastructure, Aternity, Cisco DNA Center, Ansible Tower, and Jenkins.
• Develop and maintain Business Analytics Dashboards and ServiceNow workflow automation.
• Create scheduled and ad hoc reporting for WAN/LAN performance, CPU/memory/disk utilization, and capacity trends.
• Diagnose and resolve application deployment issues across multi-tier, web-based JAVA and .NET environments.
• Apply DevSecOps practices to develop new TOC capabilities and integrate emerging technologies into the USCIS enterprise landscape.
• Support cloud operations across AWS and Azure, including ASR, security groups, VPCs, and VPGs.
• Participate in war rooms, tiger teams, and specialized working groups to resolve critical infrastructure issues.
• Author technical reports, white papers, and diagrams produced during engineering activities; deliver content into the TOC Playbook and ServiceNow Knowledge Management.

Requirements

• Minimum 5+ years of IT experience as a lead or Subject Matter Expert (SME) in software development, with a proven record of successful development and deployment projects.
• Demonstrated expertise in automation and orchestration tool development (Ansible, Python, Jenkins, or equivalent).
• Hands‑on experience designing and deploying AIOps, ML, or predictive analytics solutions in enterprise IT environments.
• Proficiency with enterprise monitoring platforms (SolarWinds, New Relic, Splunk, or equivalent).
• Experience with ServiceNow workflow development and ITSM process automation.
• Experience developing and deploying solutions in cloud environments (AWS and/or Azure).
• Strong understanding of networking concepts including LAN/WAN, SD‑WAN, TCP/IP, SNMP, NetFlow, DNS, and DHCP.
• Ability to analyze user requirements and translate them into scalable, maintainable software solutions.
• Excellent written and verbal communication skills; ability to produce executive briefings, white papers, and technical documentation.
• Must be a U.S. Citizen; must have resided in the United States for at least 3 of the past 5 years.

Desired Qualifications:

• Prior experience in a federal government IT environment, preferably DHS or USCIS.
• Experience supporting 24/7/365 mission‑critical network operations centers (NOC/TOC).
• Familiarity with ITIL framework, change management processes, and CCRM workflows.
• Experience with multi‑tier web‑based application environments (JAVA and .NET).
• Background in database development (Oracle, Microsoft SQL Server).
• Experience with Oracle Enterprise Manager (OEM) reporting and application performance analysis.
• Familiarity with DHS Enterprise Architecture (EA) compliance standards and IPv6 requirements.

Certifications:

• Certification in Software Development (e.g., AWS Certified Developer, Microsoft Certified: Azure Developer Associate, or equivalent)
• Certification in Automation and Orchestration (e.g., Red Hat Certified Engineer – Ansible Automation, or equivalent)
• Certification in AIOps or Data/ML Engineering (e.g., AWS Certified Machine Learning Specialty, Google Professional ML Engineer, or equivalent)
• Preferred additional certifications: CCNP, CCIE, CISSP, MCITP/MCSE, or equivalent

Additional Information

• Work Authorization: Must be a US citizen, and able to obtain a Public Trust clearance.
• Clearance: Background checks may include Criminal History, Education Verification, Employment Verification, Professional Certifications, and Credit History. Public Trust investigations typically take 4–8 weeks and require fingerprinting.
• Work Location: Hybrid (up to 3 days per week on-site, with remaining days working remotely)
• Salary Range: $90,000 – $130,000 annually
• This is a full‑time, W2 position.
• No agencies, third parties, or Corp‑to‑Corp submissions.
• Spatial Front Inc. is an Equal Opportunity Employer — all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status.
• SFI participates in E‑Verify.