About the Role
The role sits within the Strategy & Consulting Insights team, which identifies opportunities that help clients push strategic and creative boundaries. The team uses social listening, research, and analytics tools to provide holistic reporting that guides digital strategies and helps clients maximise returns across their portfolios. The analyst will collaborate with multiple teams to support global technology and entertainment brands, with regular reporting covering talent vetting, owned performance across platforms, audience development, and creative insights for recommendations.
Key Responsibilities
- Support the client base by partnering with creative and strategy teams to provide insights that elevate their social media presence.
- Track project KPIs and collaborate on a reporting roadmap that supports brand initiatives across priority social platforms.
- Translate large datasets into actionable insights and present those findings across the organisation to a variety of audiences.
- Own measurement systems for clients, including managing data collection and recommending opportunities for additional streamlining.
- Prepare regular reporting covering talent vetting, owned performance across platforms, audience development, and creative insights for recommendations.
Required Experience & Qualifications
- 4+ years of experience doing social media reporting and insights.
- Advanced experience with Excel.
- Agency experience is a must.
- Experience working in social media data, with an understanding of social performance metrics and the ability to identify why content is or is not successful.
- Experience collaborating with multiple work streams to build internal and competitive benchmarks.
- Experience collaborating and presenting insights to leadership.
- Experience working with social media monitoring tools, social media management tools, and social listening tools (CreatorIQ, Sprinklr, Meltwater, Brandwatch, ListenFirst, etc.).
- Experience working with data visualisation and presentation software (PowerPoint, Google Slides, Looker Studio, Tableau, Keynote, etc.).
- Written and verbal communication skills, with the ability to build strong relationships both internally and with clients.
- Ability to conduct high-level analysis and provide insights in a consumable format that gives creative and strategy teams actionable next steps.
- Up-to-date knowledge of emerging social trends and platforms, with the ability to think critically about how to implement relevant best practices for clients.
Preferred Skills
- Experience on campaigns that have integrated influencer marketing or talent partnerships (preferred).
Salary
- Base salary range: $75k - 100k, plus bonus potential if applicable for role. Actual base salary is dependent on factors including market dynamics, location and region, experience, specialised skills/training (education), level of responsibility, budgetary considerations and tenure at the company (for current employees). The salary range listed is one component of the total compensation package.
About the Company
THE·TEAM is proud to provide representation and marketing services to talent, brands and properties across 28 countries and more than 70 cities worldwide. THE·TEAM helps clients understand, connect to and inspire global audiences by bringing together brands, properties and talent/creators to build meaningful relationships that drive measurable business outcomes. Shaped by its belief in the unifying power of sports, music and entertainment, THE·TEAM leads with intelligence, ideas and influence.