Senior SIU Manager: Fraud Prevention Leader (Remote)

West Bend Mutual Insurance Company; United States; Remote; USD 110,000 - 150,000; Full time

Benefits offered by this job

Medical Insurance

Prescription Coverage

HSA

Dental Insurance

Vision Insurance

Disability Insurance

FSAs

Life & AD&D

Critical Illness

EAP

401(k) Match

Pet Insurance

PTO

Bonus eligible

Job summary

West Bend Mutual Insurance Company is seeking a Manager to lead the Special Investigations Unit. The role directs investigators, drives fraud detection and investigations, and partners across Claims, Legal, Compliance, and Analytics to strengthen prevention strategies.

You will oversee complex cases, maintain regulatory alignment, and shape SIU strategy while mentoring a high-performing team in a remote/hybrid setting.

Qualifications

• Bachelor's degree in Criminal Justice, Business, Risk Management, Analytics, or related field.
• At least 7 years in insurance investigations or SIU operations with 3+ years in leadership.
• Certifications such as CIFI, CFE, FCLS or FCLA are preferred.

Responsibilities

• Lead the SIU operations and oversee investigators to detect and prevent fraud.
• Guide complex, high-exposure, cross-jurisdictional cases and ensure defensible findings.
• Ensure regulatory compliance and coordinate with law enforcement and analytics teams.
• Develop talent, mentor staff, and deliver investigative training.

Skills

Investigations leadership

Fraud detection

Regulatory knowledge

Team leadership

Communication

Education

Bachelor's degree in Criminal Justice, Business, Risk Management, Analytics, or related field

Tools

Fraud analytics tools

Case management systems

Job description

West Bend Mutual Insurance Company is seeking a Manager to lead the Special Investigations Unit. The role directs investigators, drives fraud detection and investigations, and partners across Claims, Legal, Compliance, and Analytics to strengthen prevention strategies.

You will oversee complex cases, maintain regulatory alignment, and shape SIU strategy while mentoring a high-performing team in a remote/hybrid setting.