Senior Site Reliability Engineer

Wellspect HealthCare; Waltham (MA); On-site; USD 90,000 - 140,000; Full time

Job summary

An innovative firm is seeking a Senior Site Reliability Engineer to join their dynamic team in Waltham. This role involves ensuring system reliability and performance, acting as 24/7 support for products, and driving improvements through automation. You'll collaborate with development and operations teams to enhance services and optimize system performance. With a focus on innovative solutions, this position offers a mix of remote and on-site work, allowing you to contribute significantly to the company's mission of delivering high-quality dental products. If you're passionate about technology and eager to make an impact, this opportunity is for you.

Qualifications

• 5+ years in Site Reliability Engineering or similar roles.
• Deep understanding of algorithms and software design.

Responsibilities

• Monitor system health and availability in production environments.
• Partner with teams to improve services and automate processes.

Skills

Troubleshooting Skills

Analytical Skills

Software Design

Communication Skills

Cloud Computing

Education

Bachelor's in Computer Science

Master's in Software Engineering

Tools

Kubernetes

GCP Cloud

Datadog

Jira

CI/CD Pipelines

Job description

Senior Site Reliability Engineer - Waltham, MA

Dentsply Sirona is the world’s largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world-class brands. Dentsply Sirona’s products provide innovative, high-quality and effective solutions to advance patient care and deliver better and safer dentistry.

Dentsply Sirona's Waltham, MA location is hiring a Sr. Site Reliability Engineer to join a global team that will ensure system reliability and performance. Together, this team will act as 24/7 emergency 2nd/3rd level support for products, restoring services ASAP when downtime occurs. This role is partially remote, providing a mix of working remotely and in the office.

KEY RESPONSIBILITIES

• Gather and analyze metrics from operating systems as well as applications to assist in performance tuning and fault finding.
• Partner with development and operations teams to improve services through rigorous testing and release procedures; perform root cause analyses and implement solutions.
• Partner with architecture teams.
• Improve existing systems through automation and uplifts.
• Participate in system design consulting and platform management.
• Balance feature development speed and reliability with well-defined service-level objectives.

ACCOUNTABILITIES

• Run the production environment by monitoring availability and taking a holistic view of system health.
• Build software and systems to manage platform infrastructure and applications.
• Improve reliability and quality of products in our microservice architecture.
• Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating for continual improvement.
• Act as 24/7 emergency 2nd/3rd level support for products; restore services ASAP when downtime occurs.

EDUCATION AND EXPERIENCE

• Bachelor's or Master's degree in Computer Science or Software Engineering or relevant experience.
• At least 5 years' experience in a Site Reliability Engineering / Platform Engineering / DevOps role or similar.
• Excellent troubleshooting skills and proven experience resolving production downtime with immediate and long-term solutions.
• A deep understanding of algorithms, data structures, complexity analysis and software design.
• Good analytical skills coupled with excellent communication skills; professional English is required, German is a bonus.
• At least Google Associate Cloud Engineer certification, higher certifications are a bonus.

TECHNICAL SKILLS

• Experience with Kubernetes and GCP cloud both as an admin and user.
• Previous software development experience in one of: Golang, C++, or any other modern programming language; Flutter experience is a bonus.
• Extensive knowledge of relational databases, file systems and Linux.
• Familiarity with monitoring tools (e.g. Datadog) and project tracking software (e.g. Jira).
• Proficiency in building / maintaining CI and CD pipelines.
• Experience working with container orchestration platforms such as Kubernetes.
• Good understanding of systems automation and IT Security.

Dentsply Sirona is an Equal Opportunity/ Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or protected Veteran status.