Quality Assurance Specialist

Wellspect HealthCare; Lancaster (Lancaster County); On-site; USD 70,000 - 80,000; Full time

Job summary

Dentsply Sirona is the world’s largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry. This QA Specialist role supports the Quality Management System within the distribution center in Pennsylvania, including governing nonconformances and QA testing to ensure compliance.

The position requires a high school diploma or GED, with preferred advanced degrees in quality assurance or regulatory affairs and 1–5 years

Qualifications

• High school diploma or GED required.
• Associate or bachelor’s degree in quality assurance, Regulatory Affairs, or a related field is preferred.
• 1 to 5 years of experience in quality and/or regulatory roles within a regulated manufacturing environment is preferred.

Responsibilities

• Manage multiple Quality Assurance system processes within the distribution center.
• Serve as a quality system expert; identify, recommend, and support implementation of process improvements.
• Support inbound processes including performing Quality inspection(s), escalating inbound issues, and initiating non-conformances for material
• Provide feedback to discrepancies or improvements in Standard Operating Procedures (SOPs) and manage assigned QMS processes
• Ensure ongoing compliance of the distribution center by identifying procedural gaps and delivering training to associates across the organization.
• Collaborate effectively with cross-functional teams, including those who may not report directly to this role.
• Perform all other duties as assigned.

Skills

Quality Assurance

Education

Associate degree in quality assurance

Bachelor's degree in quality assurance

Regulatory Affairs degree (preferred)

Job description

Dentsply Sirona is the world’s largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands. Dentsply Sirona’s products provide innovative, high-quality and effective solutions to advance patient care and deliver better and safer dentistry. Dentsply Sirona’s global headquarters is located in Charlotte, North Carolina. The company’s shares are listed in the United States on NASDAQ under the symbol XRAY.

Bringing out the best in people

As advanced as dentistry is today, we are dedicated to making it even better. Our people have a passion for innovation and are committed to applying it to improve dental care. We live and breathe high performance, working as one global team, bringing out the best in each other for the benefit of dental patients, and the professionals who serve them. If you want to grow and develop as a part of a team that is shaping an industry, then we’re looking for the best to join us.

Working at Dentsply Sirona you are able to:

Develop faster - with our commitment to the best professional development.

Perform better - as part of a high-performance, empowering culture.

Shape an industry - with a market leader that continues to drive innovation.

Make a difference -by helping improve oral health worldwide.

Under the general direction of the Quality Manager, this position is responsible for leading and supporting key elements of the Quality Management System (QMS) within the distribution center. This includes managing, nonconformance processes, and QA testing activities, The QA Specialist acts as a subject matter resource to ensure compliance, drive continuous improvement, and maintain quality system effectiveness.

Responsibilities:

• Manage multiple Quality Assurance system processes within the distribution center.
• Serve as a quality system expert; identify, recommend, and support implementation of process improvements.
• Support inbound processes including performing Quality inspection(s), escalating inbound issues, and initiating non-conformances for material
• Provide feedback to discrepancies or improvements in Standard Operating Procedures (SOPs) and manage assigned QMS processes
• Ensure ongoing compliance of the distribution center by identifying procedural gaps and delivering training to associates across the organization.
• Collaborate effectively with cross-functional teams, including those who may not report directly to this role.
• Perform all other duties as assigned.

Education

High school diploma or GED required. Associate or bachelor’s degree in quality assurance, Regulatory Affairs, or a related field is preferred.

Years and Type of Experience

1 to 5 years of experience in quality and/or regulatory roles within a regulated manufacturing environment preferred. Medical device industry experience is a plus. Professional certification in Quality Assurance, Regulatory Affairs, or Lean Six Sigma – preferred but not required.

Key behaviors and competencies:

• Actively articulates and promotes Dentsply Sirona’s vision, mission and values.
• Advocates on behalf of the customer.
• Promotes high performance, innovation and continual improvement.
• Consistently meets Company standards, ethics and compliance requirements.
• Clear and effective communication with stake holders, which span across multiple levels, socio-geographic areas and functional expertise.

Professional Physical Demands:

While performing the duties of this job, the employee is frequently required to sit, stand, walk, speak, use hands, reach with hands and arms, see listen and type. May need to lift up to 25 pounds.

May be required to wear PPE when performing certain tasks. Work is generally performed in a warehouse and manufacturing environment. The noise level is usually moderate. Limited temperature fluctuations. Site specific requirements may apply.

The base salary for this role located in Pennsylvania is between $70,000-80,000. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location.

DentsplySirona is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or protected Veteran status. We appreciate your interest in DentsplySirona.

We may collect the following categories of personal information in connection with the submission of your resume or application materials to us for employment, and if hired, your employment with us: identifiers (e.g., name, address, email address, birthdate); personal records (e.g., telephone number, signature, education information, criminal background information, passport number and visa information); consumer characteristics (e.g., sex, marital status, veteran status, race, disability, sexual orientation); professional or employment information (e.g., resume, cover letter, employment history, background check forms, references, certifications, transcripts and languages spoken); and inferences from personal information collected (e.g., a profile reflecting abilities and aptitudes).

The above categories of personal information are collected for the following business purposes: performing recruitment and hiring services; processing interactions and transactions (e.g., to comply with federal and state laws requiring us to maintain certain records, managing the workforce); and security (e.g., detecting security incidents, protecting against fraudulent or illegal activity).