Senior Site Reliability Engineer (Saturday - Wednesday, Night Shift)

Ivanti; New York (NY); On-site; USD 140,000 - 190,000; Full time

Job summary

Ivanti is seeking a Site Reliability Engineer to join a cloud SaaS platform team. You will help deploy, secure, and operateIvanti’s production services across AWS and Azure, focusing on observability, automation, and reliability.

The role spans infrastructure, networking, and software engineering, with on-call rotations and a strong customer-focus. The ideal candidate has hands-on experience with cloud platforms, containers, IaC, and scripting across Linux environments.

Job description

• Are you driven to be an innovative Site Reliability Engineer, and looking to join a team where open collaboration, customer focus, and a commitment to excellence are core values?
• At Ivanti, we work passionately and authentically, striving to win together and make a real impact for our customers and each other
• Join us to elevate your career and help deliver innovative solutions in a dynamic, empowering environment
• Site Reliability Engineering (SRE) is a growing team that partners closely with Product Engineering, Security, and Support
• We are responsible for the reliability, deployment, and continuous operation of the Ivanti Cloud services
• We need your help to take our existing platform to the next level with observability, release automation, chaos engineering, and more
• The SRE role is a blend of infrastructure, networking, operating systems, automation, development, and application administration
• It is a hands-on technical position in a fast-paced atmosphere
• The ideal candidate has prior experience managing cloud-based SaaS applications and strives to solve traditional operations problems through automation and software
• More so, the candidate must possess a high standard of excellence, have a strong customer focus, and is capable of technical deep dives into code, app servers, databases, load balancers, operating systems, and networks
• US citizenship and must be located domestically in the U.S
• Work 4 x 10-hour days (Saturday (night) to Wednesday (morning), approximately 10 PM to 9 AM U.S. Pacific Time, including lunch)
• Deploying, managing, and securing Ivanti’s production Software-as-a-Service (SaaS) environments in AWS and Azure
• Working with geographically dispersed, cross-departmental teams to solve difficult problems
• Automating common and repetitive tasks
• Writing documentation and training material
• Training other colleagues
• Participating in on-call rotations for 24x7 coverage (follow-the-sun model) for incident response, issue triage, and problem resolution

Experience troubleshooting Java and .NET applicationsFamiliarity with public cloud platforms (AWS or Azure preferred)Familiarity with container orchestration technologies (AWS EKS or Azure AKS preferred)Experience troubleshooting network and storage infrastructure issuesExperience with deployment pipeline tools such as Ansible, Jenkins, and/or GitHub ActionsProficiency working and developing Infrastructure as Code (IaC)US citizenship and must be located domestically in the U.SExperience working with WindowsProficiency working with Bash or PowerShell programmaticallyProficiency with Python and experience with one of the following languages:Ability to configure: New Relic, DataDog, Splunk, or similar monitoring toolsA BSc in Computer Science, a related field, or equivalent practical experienceJavaExperience working with core Linux distributions (Debian, RHEL, SUSE, Slackware)A desire to adopt and implement emergent technologies and best practicesC#Experience working with one or more: SQL Server, PostgreSQL, Redis, Kafka, MongoDB, Elasticsearch, or similarAbility to configure and fine tune at least one: HA Proxy, Apache, Nginx, IIS, or similarStrong verbal and written communication skills in English for the purposes of global collaborationGolang3+ years of relevant industry experience (2+ with an achieved BSc in Computer Science or Equivalent Degree)Prior experience as a Site Reliability Engineer or DevOps EngineerCertificates in one or more of the following categories, or demonstrated certificate-equivalent knowledge:Cloud Development and architectureKubernetes AdministrationLinux AdministrationSoftware engineering disciplinesExperience with compliance frameworks such as SOC 2 Type 2, ISO-27001, FedRAMP, or IRAP and privacy regulations such as GDPR and PIPEDA