Senior Site Reliability Engineer — Scale, Uptime & Cloud

IXL; San Mateo (CA); On-site; USD 130,000 - 200,000; Full time

Benefits offered by this job

Equity

Benefits

Job summary

IXL Learning in San Mateo, CA is seeking a Senior Site Reliability Engineer to maintain the reliability and performance of our education products used by millions. You will own monitoring, incident response, and scalability initiatives across production systems.

You will partner with engineering teams to design resilient architectures, automate deployments, and improve observability. The ideal candidate has 6+ years of hands-on SRE or software engineering experience and a strong background in

Qualifications

• Bachelor's or advanced degree in computer science or a related discipline.
• 6+ years of professional hands-on software engineering or site reliability experience.
• Experience with at least one object oriented programming language like Java, C++, C.
• Experience with at least one scripting language like Python, Bash, Perl.
• Public cloud provider experience (AWS or GCP is a plus).
• Experience with containerized cloud solutions utilizing Docker and Kubernetes.
• Experience with common service technologies like web servers, message queues, load balancers, and databases.
• Fluency in observability tools and methodologies.
• Flexibility to work with a variety of technologies and legacy systems, balanced against a passion to streamline and modernize.
• Skill at troubleshooting problems across the stack, providing both immediate fixes as well as long term solutions.
• Flexibility about work hours and being on call.
• Strong communication and time management skills.

Responsibilities

• Work with your team to master a variety of production technology stacks.
• Take responsibility for site performance, uptime and scalability.
• Develop and maintain accurate monitoring dashboards, alerting and runbook documentation suited to each product.
• Identify technical problems and develop solutions.
• Partner with application engineering teams to understand product needs, and help deliver scalable solutions for our customers.
• Build and propose architecture changes that will make our products more scalable and reliable.
• Develop tooling for deployment and release processes

Skills

Java

C++

C

Python

Bash

Perl

Observability

Troubleshooting

Communication

Education

Bachelor's degree in computer science or related

Tools

Docker

Kubernetes

AWS

GCP

Nginx/Apache

Message queues

Load balancers

Databases

Monitoring tools

Job description

IXL Learning in San Mateo, CA is seeking a Senior Site Reliability Engineer to maintain the reliability and performance of our education products used by millions. You will own monitoring, incident response, and scalability initiatives across production systems.

You will partner with engineering teams to design resilient architectures, automate deployments, and improve observability. The ideal candidate has 6+ years of hands-on SRE or software engineering experience and a strong background in