Senior Site Reliability Engineer

IXL Learning; San Mateo (CA); On-site; USD 130,000 - 200,000; Full time

Job summary

IXL Learning, a leader in personalized learning, is seeking a Senior Site Reliability Engineer for our San Mateo, CA headquarters. You will own performance, uptime, and scalability while developing deploy tooling and runbooks.

Collaborate with product teams to deliver reliable services and modernize our infrastructure. Applicants should have 6+ years in SRE/engineering, experience with Java/C/C++, Python, Docker, Kubernetes, and at least one cloud platform (AWS/GCP).

Qualifications

• Bachelor's or advanced degree in computer science or related field.
• 6+ years of professional hands-on software engineering or site reliability experience.
• Experience with Java, C++, or C.
• Experience with Python, Bash, or Perl.
• Public cloud experience (AWS or GCP).
• Experience with Docker and Kubernetes.
• Experience with web servers, message queues, load balancers, and databases.
• Fluency with observability tools and methodologies.
• Willingness to work on-call and flexible hours.
• Strong communication and time management.

Responsibilities

• Master a variety of production technology stacks with your team.
• Take responsibility for site performance, uptime and scalability.
• Develop and maintain monitoring dashboards, alerting and runbook documentation for each product.
• Identify technical problems and develop scalable solutions.
• Partner with application engineering teams to deliver scalable solutions.
• Propose architecture changes to improve reliability and scalability.
• Develop tooling for deployment and release processes.

Skills

6+ years site reliability experience

Java/C/C++

Python/Bash/Perl

Observability tools

On-call readiness

Team collaboration

Education

Bachelor's or advanced degree in computer science or related field

Tools

Docker

Kubernetes

AWS

GCP

Web servers

Databases

Message queues

Load balancers

Job description

IXL Learning, developer of personalized learning products used by millions of people globally, is seeking a Senior Site Reliability Engineer to join our team and help maintain the reliability and optimal performance of our products. We are seeking engineers with a passion for problem solving and optimization. We find it immensely satisfying to develop products that impact the lives of millions, and we are eager to have you join our team.

This position requires you to be in our San Mateo, CA, headquarters office.

What You'll Be Doing

• Work with your team to master a variety of production technology stacks
• Take responsibility for site performance, uptime and scalability
• Develop and maintain accurate monitoring dashboards, alerting and runbook documentation suited to each product
• Identify technical problems and develop solutions
• Partner with application engineering teams to understand product needs, and help deliver scalable solutions for our customers
• Build and propose architecture changes that will make our products more scalable and reliable
• Develop tooling for deployment and release processes

What We're Looking For

• Bachelor's or advanced degree in computer science or a related discipline
• 6+ years of professional hands‑on software engineering or site reliability experience
• Experience with at least one object‑oriented programming language like Java, C++, C
• Experience with at least one scripting language like Python, Bash, Perl
• Public cloud provider experience (AWS or GCP is a plus)
• Experience with containerized cloud solutions utilizing Docker and Kubernetes
• Experience with common service technologies like web servers, message queues, load balancers, and databases
• Fluency in observability tools and methodologies
• Flexibility to work with a variety of technologies and legacy systems, balanced against a passion to streamline and modernize
• Skill at troubleshooting problems across the stack, providing both immediate fixes as well as long‑term solutions
• Flexibility about work hours and being on call
• Strong communication and time management skills

The base salary range for this full‑time position is $130,000 to $200,000 + equity + benefits. Our pay ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position. Individual pay is determined by work location and additional factors, including job‑related skills, experience, and relevant education or training.

About IXL Learning

IXL Learning is the country's largest EdTech company. We reach millions of learners through our diverse range of products. Our mission is to create innovative products that will make a real, positive difference for learners and educators, and we're looking for passionate, mission‑minded people to join us in achieving this goal. We have a unique culture at IXL that fosters collaboration and the open exchange of ideas. We value our team and treat one another with kindness and respect. We approach our work with passion, tenacity, and authenticity. We find it immensely satisfying to develop products that impact the lives of millions and we are eager to have you join our team.

At IXL, we value diversity in age, race, ethnicity, gender, sexual orientation, physical and mental ability, political and religious beliefs, and life experience, and we are proud to promote a work environment where everyone, from any background, can do their best work. IXL Learning is an equal opportunity employer and does not discriminate against applicants and employees based on any legally protected category.