Senior Site Reliability Engineer (Remote)

Fathom - AI Meeting Assistant; United States; Remote; USD 180,000 - 230,000; Full time

Job summary

Fathom - AI Meeting Assistant is seeking a Senior Site Reliability Engineer who will play a pivotal role in leveraging data and automation to enhance the infrastructure of a dynamic platform. The candidate will be responsible for scaling tools, reducing friction in operations, and driving innovative improvements for customer experience. This opportunity comes with competitive compensation and the chance to thrive in a collaborative and fast-paced environment.

Benefits

Competitive compensation and benefits.

Opportunity to shape the dynamic platform.

Supportive environment for innovation and personal growth.

Qualifications

• Proficiency with Infrastructure as Code / GitOps tooling.
• Foundation in Observability best practices and implementation.
• Experience in a SaaS or PaaS environment.

Responsibilities

• Scale existing tools with observability background.
• Enhance automation for scaling infrastructure.
• Support platform across engineering using data-driven decisions.

Skills

Infrastructure as Code

Observability best practices

SaaS or PaaS experience

Google Compute

Kubernetes

Prometheus

Golang

Message Queues

ClickHouse

GitHub Actions

Job description

Senior Site Reliability Engineer (Remote)

Join to apply for the Senior Site Reliability Engineer (Remote) role at Fathom - AI Meeting Assistant

Senior Site Reliability Engineer (Remote)

Join to apply for the Senior Site Reliability Engineer (Remote) role at Fathom - AI Meeting Assistant

Fathom - AI Meeting Assistant provided pay range

This range is provided by Fathom - AI Meeting Assistant. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$180,000.00/yr - $230,000.00/yr

About Fathom

We think it’s insane that so many people and businesses rely on notes to remember and share insights from their meetings.

Notes are time-consuming and stressful to create while trying to hold a conversation. Even when done well, notes are a poor solution compared to hearing something first-hand.

We Started Fathom To Rid Us All Of The Tyranny Of Note-taking, And People Seem To Really Love What We've Built So Far

#1 Highest Satisfaction Product of 2024 on G2

#1 Rated on G2 with 2,200+ reviews and a perfect 5/5 rating

#1 Product of the Day and #2 AI Product of the Year

Most installed AI meeting assistant on both the [Zoom**](https://marketplace.zoom.us/apps/JgSwuY4ZSGim6_OPRZV0Ig) and [HubSpot](https://app.hubspot.com/ecosystem/20372723/marketplace/apps/sales/sales-enablement/ai-notetaker-by-fathom) marketplaces**

*We’re hitting usage and *revenue records every week

We're growing incredibly quickly, so we're looking to grow our small but mighty team.

Role Overview

We are looking for an SRE who is passionate about leveraging data and automation to drive a highly dynamic infrastructure. The role is a unique blend of infrastructure and internal tooling to reduce friction at every step of delivering an amazing customer experience.

As part of our team, you'll play a pivotal role in scaling our infrastructure, reducing toil through automation, and contributing to our culture of innovation and continuous improvement.

What You’ll Do

• By 30 Days:
• Use your observability background to help scale our existing tools to new heights as we continue to grow the platform.
• Enhance our existing automation for scaling our infrastructure and improve the development experience.
• By 90 Days:
• Play a key role in continuing to diversify and scale our platform across additional regions.
• Evaluate options to replace our existing real-time data pipeline for enhanced multi-regional capabilities.
• Provide platform support to all of engineering, using data-driven decision-making.
• By 1 Year:
• Work with engineering to re-evaluate what observability means for the Fathom platform, and drive improvements to remove friction
• Help us design and implement improvements to our elastic multi-regional storage platform.
• Drive platform improvements to enhance reliability and efficiency
  

Requirements

Hard Skills:

• Proficiency with Infrastructure as Code / GitOps tooling.
• Foundation in Observability best practices and implementation.
• Experience in a SaaS or PaaS environment.
• Familiarity with our tech stack: Google Compute, Kubernetes, Message Queues, Prometheus, ClickHouse, ArgoCD, Github Actions, Golang. (Ruby / Rails is a bonus)
  
  

Soft Skills

• Curiosity-driven with a focus on delivering results.
• A generalist mindset with the ability to dive deep into a wide range of challenges.
• Resilience and an ability to grind through complex problems.
• Openness to disagreement and commitment to decisions once made.
• Strong collaborative skills, with the ability to explain complex insights in an accessible manner.
• Independence in managing one’s workload and priorities.
  
  

What You'll Get

• The opportunity to shape the dynamic platform of a growing company.
• A role that balances scaling infrastructure, enabling development teams, and internal tooling development
• A chance to work with a dynamic and collaborative team.
• Competitive compensation and benefits.
• A supportive environment that encourages innovation and personal growth.
  
  

Join Us

If you're excited to own the data journey at Fathom and contribute to our mission with your analytical expertise, we would love to hear from you. Apply now to become a key player in our data-driven success story.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Software Development

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