Senior Site Reliability Engineer (Cortex)

Palo Alto Networks, Inc.; Santa Clara (CA); In loco; USD 133.000 - 215.000; Tempo pieno

Descrizione del lavoro

Palo Alto Networks, Inc. is seeking a Senior Site Reliability Engineer (Cortex) in Santa Clara to maintain and enhance our cloud platform and SaaS product.

You will drive reliability, optimize infrastructure, and build deployment automation with Terraform and Helm while collaborating with Engineering to improve operability. You should bring 5–7+ years in DevOps/SRE, strong Linux expertise, and hands-on experience with SQL/NoSQL databases, cloud services, and container orchestration.

Competenze

• 5-7+ years of experience as a DevOps/SRE engineer.
• Experience with SQL databases (PostgreSQL, MySQL) and NoSQL databases (Redis, Cassandra, Hadoop).
• Strong Linux internals knowledge enabling rapid troubleshooting.
• Clear understanding of incident and alerts management in SRE.
• Ability to troubleshoot complex problems effectively.
• Proficiency with cloud platforms (GCP/AWS or similar).
• Experience with Docker and Kubernetes for container orchestration.
• Proficiency in Python and Linux shell commands.
• Experience with Terraform for infrastructure as code.
• Familiarity with security concepts and best practices.
• Experience with observability and incident response tools.
• Excellent communication and cross-team collaboration.
• Kafka experience is a plus.

Mansioni

• Optimize infrastructure by leveraging experience with cloud platforms.
• Participate in incident management to ensure prompt resolution of issues.
• Develop and maintain deployment configurations using Terraform and Helm.
• Evaluate new technologies and implement them to improve operations.
• Participate in on-call rotation to provide follow-the-sun coverage.
• Collaborate with Engineering to influence product operability and reliability.

Conoscenze

DevOps/SRE experience

Linux troubleshooting

Python

Cloud platforms

Incident management

On-call coordination

Communication skills

Security concepts

Observability

Strumenti

Docker

Kubernetes

Terraform

PostgreSQL

MySQL

Redis

Cassandra

Hadoop

Descrizione del lavoro

Our Mission

At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.

Who We Are

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.

Job Summary

As a Senior Site Reliability Engineer (Cortex), you will utilize your prior experience in maintaining cloud platforms to optimize our infrastructure and ensure the high availability of our SaaS product. You will participate in incident management, develop CI/CD deployment configurations, and collaborate with Engineering teams to influence product operability. In this role, you will continuously evaluate cutting-edge technologies to improve our operations and provide follow-the-sun operational coverage.

Key Responsibilities

• Optimize infrastructure by utilizing prior experience in maintaining cloud platforms.
• Participate in incident management following established processes to ensure prompt resolution of system issues.
• Develop and maintain application deployment configurations using tools such as Terraform and Helm.
• Evaluate cutting-edge technologies for their potential impact on operations and implement them when appropriate.
• Participate in an on-call rotation with DevOps teams to provide follow-the-sun operational coverage.
• Collaborate with Engineering teams to influence product operability and ensure service reliability and availability.

Qualifications

Required Qualifications

• 5-7+ years of experience as a DevOps/SRE engineer with a strong motivation for high reliability at the service level.
• Experience in the design, deployment, and maintenance of SQL databases (e.g., PostgreSQL, MySQL) and NoSQL databases (e.g., Redis, Cassandra, Hadoop).
• Strong understanding of Linux internals allowing for quick troubleshooting.
• Clear understanding of incident and alerts management in Site Reliability Engineering.
• Ability to effectively troubleshoot and address emerging and complex problems.
• Proficiency in Google Cloud Platform, Amazon Web Services, or similar public cloud platforms.
• Experience with Docker and Kubernetes for container orchestration.
• Proficiency in Python programming and Linux Shell commands.
• Experience with Terraform for infrastructure as code.
• Familiarity with security concepts and best practices.
• Experience with observability and incident response tools.
• Effective communication and interpersonal skills, with the ability to work with and coordinate between multiple teams.

Preferred Qualifications

• Experience with Kafka is preferred.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

$132,600.00 - $214,500.00/yr

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [e-mail].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.