Senior Site Reliability Engineer - AI-Driven Reliability

CardWorks Servicing; Pittsburgh (Allegheny County); Hybrid; USD 146,032 - 162,257; Full time

Benefits offered by this job

Medical, Dental, and Vision benefits

401(k) Plan with Company Match

Paid Vacation and Sick Days

Employee Engagement Activities

Job summary

CardWorks Servicing is seeking an experienced Site Reliability Engineer to join our team in Pittsburgh, PA. This role involves defining and operationalizing reliability metrics, enhancing service reliability, and adopting AI-enabled solutions. Ideal candidates should have over 7 years of experience, a Master’s degree in a relevant field, and skills in infrastructure as code, CI/CD, and observability practices. Competitive salary range is $146,032 to $162,257, with additional benefits including medical insurance and a 401(k) plan.

Qualifications

• 7+ years of experience in Site Reliability Engineering.
• Demonstrated ability to improve uptime and reliability.
• Strong understanding of automation tools and platforms.

Responsibilities

• Define and implement reliability metrics and error budgets.
• Establish and maintain SRE operating model.
• Participate in incident and problem management.

Skills

Site Reliability Engineering

AI/ML in operations

Service Level Indicators (SLIs)

Infrastructure as Code

CI/CD pipeline design

Observability and telemetry

Containerization

Education

Master’s degree in Computer Science or Engineering

Tools

Terraform

Ansible

Azure DevOps

Jenkins

Docker

Kubernetes

Job description

CardWorks Servicing is seeking an experienced Site Reliability Engineer to join our team in Pittsburgh, PA. This role involves defining and operationalizing reliability metrics, enhancing service reliability, and adopting AI-enabled solutions. Ideal candidates should have over 7 years of experience, a Master’s degree in a relevant field, and skills in infrastructure as code, CI/CD, and observability practices. Competitive salary range is $146,032 to $162,257, with additional benefits including medical insurance and a 401(k) plan.