Senior Site Reliability Engineer

Xident; United States; Remote; USD 170,000 - 220,000; Full time

Benefits offered by this job

Remote work across US/EU

Job summary

Xident is seeking a senior site reliability engineer to own production reliability for a digital identity platform. You will define and monitor SLOs/SLIs, orchestrate incident response, and drive reliability improvements across APIs, OCR workers, and databases.

Remote role across the US and EU with compensation in the range of $170,000 to $220,000 per year. You will partner with engineering, product, and security to minimize outages and improve system resilience.

Qualifications

• Senior-level site reliability engineering experience.
• Experience setting and operating SLOs and SLIs for production services.
• Ability to lead incident response and turn operational findings into reliability improvements.

Responsibilities

• Define and track service level objectives and indicators across Go APIs, Python OCR workers, and PostgreSQL infrastructure.
• Lead incident response, prepare operational runbooks, and conduct post-incident reviews.
• Improve production reliability and availability toward a 99.99% uptime target.

Skills

SRE experience

SLO/SLI management

Incident response leadership

Relational databases

Tools

Go APIs

Python OCR

PostgreSQL

Job description

Role overview

Own production reliability for a digital age and identity verification platform where outages can interrupt customer signups and transactions. The role focuses on setting reliability targets, leading incident response, and improving the systems that support APIs, document processing, and data storage.

Responsibilities

• Define and track service level objectives and indicators across Go APIs, Python OCR workers, and PostgreSQL infrastructure.
• Lead incident response, prepare operational runbooks, and conduct post-incident reviews.
• Improve production reliability and availability toward a 99.99% uptime target.

Requirements

• Senior-level site reliability engineering experience.
• Experience setting and operating SLOs and SLIs for production services.
• Ability to lead incident response and turn operational findings into reliability improvements.
• Familiarity with production systems involving APIs, background processing, and relational databases.

Benefits and work setup

• Full-time, remote role open across the US and EU.
• Listed compensation: $170,000-$220,000.