Senior Site Reliability Engineer

Menlo Ventures; New York (NY); On-site; Confidential; Full time

Benefits offered by this job

Medical, Dental & Vision benefits

Generous parental leave

401(K) with company match

Unlimited PTO

Job summary

A premier legal tech firm in New York City is seeking a Senior Site Reliability Engineer to join their founding SRE team. The role involves taking full ownership of critical services and collaborating with engineering teams to enhance platform reliability. Candidates should have significant experience in production systems, strong automation skills, and expertise in cloud infrastructure and Kubernetes. This is an in-office position with a comprehensive benefits package and a competitive salary of $240K - $300K.

Qualifications

• Experience debugging under pressure and preventing repeat incidents.
• Strong systems thinking for graceful degradation and practical tradeoffs.
• Pride in the quality and resilience of systems built.

Responsibilities

• Build, ship, and operate foundational platform services.
• Maintain high-signal observability stack and translate signals into action.
• Define and evolve SLIs/SLOs and reliability reporting.

Skills

Operating and improving production systems

Writing software for automation

On-call experience

Cloud infrastructure expertise

Kubernetes knowledge

Job description

Location

New York City

Employment Type

Full time

Location Type

On-site

Department

Engineering & Product, Engineering

Compensation

• $240K – $300K • Offers Equity

About Us

Legora is on a mission: to redefine how legal work gets done. From the very start we have been very clear about the fact that we are not building a solution for lawyers, we are building it with them, because it is the only way to make sure it gets done the right way; working side‑by‑side every step of the way.

Our AI‑native workspace empowers legal professionals not just to work faster - but to ask better questions, unlock new insights. Every day, we push the boundaries of legal tech to make complex processes smarter, faster, and more human. From thousands of documents analysed in minutes to intelligent workflows designed in collaboration with leading practices, we’re turning possibility into reality.

Today we are trusted by global firms like Cleary Gottlieb, Goodwin, Bird & Bird and Linklaters in over 40 countries, but we have no plans on stopping here. We ship fast, we iterate effectively, and we scale rapidly - not by accident, but by design.

When you join Legora, you become part of a team that believes "good enough" isn’t good enough and that the way to win is together, by empowering lawyers to do their best work with technology that truly understands them. If you’re excited by building from first principles, working with exceptional people, and accelerating change in a high‑stakes, high‑impact domain—then this is the moment and the place.

We’re not just shaping the future of legal tech — we’re defining it. Ready to join us in building the intelligent future of law?

The role

As a Senior Site Reliability Engineer you’ll join the founding SRE team at our new NYC engineering hub, sitting within Foundations. You’ll own critical services end‑to‑end and partner across engineering to raise the reliability bar for the entire platform, working closely with teams in Stockholm.

This is a New York-based, 5‑day in‑office role. We believe building together in person drives better outcomes.

What you will be doing

• Build, ship, and operate foundational platform services with full ownership
• Build and maintain a high‑signal observability stack (metrics, logs, traces) and translate signals into action
• Define and evolve SLIs/SLOs, alerting, and reliability reporting for critical systems
• Improve on‑call and incident response, including escalation paths, coordination, and post‑incident follow‑ups
• Reduce toil through automation, better tooling, and improved system ergonomics
• Partner with product and platform engineers to design resilient systems and improve deployment safety

Who you are

• Significant experience operating and improving production systems, including debugging under pressure and preventing repeat incidents
• Comfortable writing software and building automation to solve reliability problems
• Autonomous, with pride in the quality and resilience of the systems you ship and operate
• A systems thinker: failure modes, graceful degradation, and practical tradeoffs
• Strong observability, incident management, and on‑call experience, as well as experience with cloud infrastructure and Kubernetes

What's in it for you

• Competitive package: Comprehensive salary, benefits, and tools for success.
• Meaningful work: Your efforts shape how thousands of lawyers use AI daily.
• In‑person environment: New York City, Chicago, Denver, and Houston office designed for ambitious builders.
• Benefits & Perks: We invest in our people with a comprehensive, thoughtfully designed benefits package.
  • Medical, Dental & Vision
    • Multiple medical plan options through Aetna and Kaiser Permanente
    • HSA or Healthcare FSA (based on plan selection)
    • Dental plans via MetLife
    • Vision coverage through VSP Vision Care
  • Family Support
    • Generous parental leave
    • Free access to Maven Clinic
    • Dependent Care FSA
    • Free One Medical membership for employees and dependents
  • Additional Perks
    • Pre‑tax commuter benefits
    • Life Insurance + STD/LTD
    • 401(K) with generous company match
    • Unlimited PTO
    • Robust voluntary benefits, including identity protection (via Aura), legal coverage through MetLife, pet savings programs, and more

Legora is an Equal Opportunity Employer

At Legora, we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.

Compensation Range: $240K - $300K