Senior Site Reliability Engineer
Proofpoint
An application made for this job — a tailored resume and cover letter that speak straight to the posting.
Benefits offered by this job
Job summary
Proofpoint is seeking a Senior Site Reliability Engineer to develop a deep understanding of services and applications enabling Proofpoint’s next generation security products. You will contribute to architecture to improve scalability, operability, reliability, capacity and performance in global data centers and AWS.
You will join a team that values curiosity, detail, ownership and collaboration, and you will drive automation, monitoring, incident response and on-call readiness across the org.
Qualifications
- 7+ years in troubleshooting and tuning systems, networking, and cloud services.
- Experience with Infrastructure-as-Code using Terraform, Ansible, CloudFormation.
- Experience automating management and operational tasks using Node.js, Python, or scripting languages.
- Experience with TCP/IP, HTTP, DNS, and LDAP.
- Experience managing a large distributed computing environment.
- Experience with cloud providers such as AWS or Azure.
- US citizenship required.
Responsibilities
- Build partnerships across Product, Engineering and Operations to foster collaboration.
- Participate in a 24x7, multi-site production infrastructure powering Proofpoint services.
- Root-cause complex problems involving network, hardware and software tied to scaling and performance.
- Ensure proper monitoring, alerting, capacity planning and reporting in production.
- Contribute to evolving design and architecture of reliable, scalable infrastructure.
- First line of defense during working hours for alerts or incidents.
- Collaborate with product engineering to observe standards and ensure successful deployments.
- Participate in on-call rotation and escalate as needed.
Skills
Education
Tools
Job description
Boston, Massachusetts
Florida
Texas
Utah
Illinois
Virginia
Draper, UT
Maryland
Georgia
Full time
R14687
Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people.
At Proofpoint you’ll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values:
Bold in how we dream and innovate
Responsive to feedback, challenges and opportunities
Accountable for results and best in class outcomes
Visionary in future focused problem-solving
Exceptional in execution and impact
As a Senior Site Reliability Engineer at Proofpoint you will develop a deep understanding of the various services
and applications that come together to deliver Proofpoint’s next generation security products. You will contribute to
the architecture to improve scalability, operability, service reliability, capacity, and performance. You will be
responsible for provisioning, maintaining, and scaling our production services within server farms across multiple,
world-wide data centers as well as AWS.
We are looking for passion, curiosity, attention to details, taking pride in one’s work, taking ownership, and having
ideas and opinions. If you’re an enthusiastic team player who cares about the infrastructure, remains calm in crisis,
collaborates cross functionally, loves automation, then we want to talk to you.
- Build long lasting, effective partnerships across the organization to foster collaboration between Product, Engineering and Operations teams.
- Participate in a 24x7, multi-site production infrastructure powering the Proofpoint services, including deployment, maintenance, troubleshooting, performance tuning, and security.
- Root-cause complex problems and involve multiple stakeholders, network, hardware and software that relate to scaling and performance.
- Ensure proper monitoring, alerting, capacity planning and reporting in the production environment.
- Contribute to the evolving design and architecture of reliable and scalable infrastructure.
- First line of defense during working hours should any alerts or incidents arise.
- Collaborate with product engineering teams to ensure Operations standards are observed, determine resource impacts for upcoming product deployments, and ensure successful product rollouts.
- Participate in an on-call rotation and be willing to jump on escalated issues as needed.
- Demonstrable skills and 7+ years’ experience in troubleshooting, and tuning in systems, networking, and cloud services.
- A friendly and collaborative demeanor, working well with cross functional teams.
- Experience with Infrastructure-as-Code using Terraform, Ansible, Cloudformation, etc.
- Experience automating management and operational tasks using Node.Js, Python, or scripting languages.
- Experience with industry-standard foundation technologies such as TCP/IP, HTTP, DNS, and LDAP.
- Experience in management of a large distributed computing environment.
- Experience in management of cloud infrastructure.
- Experience with virtualization – KVM, VMware vSphere, and OpenStack
- Excellent verbal and written communication skills.
- Experience with monitoring and alerting systems.
- Experience with industry-standard operational practices such as change management, incident management, and working in colocation datacenters.
- Experience with public cloud providers such as Amazon EC2 or Microsoft Azure.
- BS or MS in Computer Science, Engineering or related technical discipline, or equivalent experience required.
- US citizenship required
At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you’ll love working with us:
- Competitive compensation
- Comprehensive benefits
- Career success on your terms
- Flexible work environment
- Annual wellness and community outreach days
- Always on recognition for your contributions
- Global collaboration and networking opportunities
Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone.
We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com .
Base Pay Range: 136,200.00 - 214,005.00 USD
Base Pay Range: 112,700.00 - 177,100.00 USD
Base Pay Range: 101,600.00 - 159,720.00 USD
Proofpoint has been honored with six Best Places to Work Awards in 2024 by workplace culture leader Comparably, including Best Company Career Growth, Best Company Outlook, Best Global Culture, Best Engineering Teams, Best Sales Teams, and Best HR Teams.
We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We’re driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people.
At Proofpoint, we are BRAVE in everything we do, and our values aren’t just words—they shape how we work, collaborate, and grow.
We seek people who are bold enough to challenge the status quo, responsive in the face of ever-evolving threats, and accountable for delivering real impact.
We value those with a visionary mindset who anticipate what’s next and push cybersecurity forward, and we celebrate exceptional execution that ensures we continue to defend data and protect people.
Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.
Find your network, your allies, and your biggest fans. We know that work is simply better when you’re surrounded by people that inspire you, share ideas, cheer you on, and genuinely want to see you succeed. That’s why we offer social circles, sponsored networks, and connection points across teams and time zones—to help you find your people, build your community, and thrive together.
This isn’t just a job—it’s a mission to protect people and defend data in a world that never slows down. We’re building the future of human-centric cybersecurity, and that future belongs to all of us. We take ownership, move fast, and hold ourselves accountable—because that’s what it takes to stay ahead. And we do it together, winning as one.
Be empowered to reach your full potential through meaningful challenges and personalized support—designed around you and your goals. Whether you're growing as a leader or leveling up from great to exceptional as an individual contributor, we’re here to help you get there.
Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.
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