Senior Site Reliability Engineer

Holistic Partners, Inc; Deerfield (IL); Hybrid; USD 140,000 - 200,000; Full time

Job summary

Holistic Partners, Inc. in Riverwoods, IL is seeking an experienced Site Reliability Engineer for a hybrid role (2-3 days in the office).

You will partner with Application Development teams to build resiliency, implement SLOs, and drive observability across payment applications. Responsibilities include monitoring, alerting, dashboards, automation, capacity planning, disaster recovery planning, and participating in on-call.

Qualifications

• 12+ years of experience as an SRE or in a similar role.
• Hands-on software development with SDLC
• Experience with DevOps and CI/CD tools
• Strong Linux, AWS Cloud, and on-prem deployments
• Experience with observability tools (APM, Datadog)
• Knowledge of Grafana, Kibana, and release management

Responsibilities

• Partner with Application Development teams to build resiliency for payment applications.
• Partner with Application Development teams to implement SLOs.
• Collaborate with SREs to enable end-to-end observability across systems.
• Implement monitoring, alerting, and dashboards for applications.
• Automate operational processes and drive capacity/performance tools.
• Contribute to DR planning for critical apps and participate in on-call rotations.

Skills

AWS

Python

Go

Shell scripting

Java

Datadog

Grafana

Kibana

Jenkins

Kubernetes

OpenShift

Ansible

SNOW

Linux

SQL

JIRA

Release Management

Tools

OpenShift

Kubernetes

Jenkins

Ansible

Datadog

ELK

Grafana

Kibana

RabbitMQ

Kafka

Hadoop

Spark

SNOW

Jira

Job description

Location: Riverwoods, IL (hybrid role requiring 2-3 days per week in the office)

Job Description

Responsibilities:

• Partner with Application Development teams to build resiliency for payment applications.
• Partner with Application Development teams to implement Service Level Objectives (SLOs).
• Work with Application Development teams and other SREs to build end-to-end observability.
• Implement monitoring, alerting, and dashboards for applications.
• Automate operational processes.
• Help develop capacity and performance management tools.
• Help define the Disaster Recovery (DR) plan for critical applications.
• Participate in an on-call rotation and support production incidents.

SRE Skillsets - Pricing & Settlements Team:

• Strong understanding of hybrid infrastructure.
• Expertise in AWS.
• Expertise in one or more general-purpose programming languages: Python, Go, Shell scripting (Unix/Linux), or Java.
• Experience with CI/CD pipelines, preferably Jenkins.
• Experience with container technologies such as OpenShift or Kubernetes.
• Experience with automation tools, preferably Ansible.
• Expertise in observability tools, including APM (Datadog), synthetic monitoring, and log aggregation (ELK).
• Experience with dashboarding tools such as Grafana and Kibana.
• Understanding Agile concepts and experience with JIRA.
• Basic understanding of Release Management.
• Hands-on experience with ServiceNow (SNOW).

SRE Skillsets - Data Platform Team:

• Expertise with message brokers, preferably RabbitMQ or Kafka.
• Experience with Hadoop and Spark commands, JSON formatting, etc.

Qualifications:

• 12-15 years of overall experience.
• Professional experience as a Site Reliability Engineer (SRE).
• Hands-on software development experience with a strong understanding of SDLC and application delivery.
• Ability to translate functional and non-functional requirements into appropriate NFT automation tests.
• Experience with DevOps and CI/CD tools.
• Strong experience with Linux, AWS Cloud, and on-premises deployments.
• Strong experience with systems observability and APM tools, preferably Datadog.
• Ability to contribute to technical discussions around application integration, high availability, resiliency, and observability.
• Strong knowledge of JIRA.

Key Skills:

• AWS Lambda Services - 4/5
• Strong database concepts, SQL, and MySQL - 4/5
• Hands-on experience with ServiceNow (SNOW)

Must Have:

• Professional experience as an SRE.
• Experience in performance testing and the ability to translate functional and non-functional requirements into appropriate NFT automation tests.
• Strong experience with AWS Cloud applications.
• Strong experience with Linux, AWS Cloud, and on-premises deployments.
• Strong experience with systems observability and APM tools, preferably Datadog.
• Experience with Grafana and Kibana.
• Strong understanding of application integration, high availability, resiliency, and observability.
• Expertise in Python, Shell scripting (Unix/Linux), or Java.

Nice to Have:

• Hands-on experience with ServiceNow (SNOW).
• Experience with OpenShift or Kubernetes.
• Strong JIRA knowledge.
• Basic understanding of Release Management.
• Experience with CI/CD pipelines, preferably Jenkins.