Senior Site Reliability Engineer

Talentify; Charlotte (NC); Hybrid; USD 140,000 - 170,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Vanguard in Charlotte, NC, is seeking a Senior Reliability Engineer to advance our enterprise resiliency and reliability practices. You will evaluate applications and platforms, design resilience standards, and lead blameless post‑incident reviews to prevent recurrence.

In collaboration with product and platform teams, you will remediate risks before they affect clients, evangelize new standards and tooling, and participate in an on‑call rotation to ensure production stability.

Qualifications

• Experience with observability and monitoring tools.
• Strong understanding of SLI/SLO/SLA concepts.
• Designing alerting and monitoring architectures.
• Experience with Python automation, RPA, chaos engineering, and FMEA.

Responsibilities

• Evaluate applications, platforms, and vendors to assess resiliency, reliability, and operational risk.
• Design and implement enterprise resiliency and reliability standards.
• Lead blameless post-incident reviews for high-severity incidents.
• Partner with product and platform teams to remediate risks before impact.
• Develop and evangelize new standards, tools, and frameworks.
• Troubleshoot production issues and implement durable solutions.
• Participate in on-call rotation to support production stability.
• Evaluate and onboard resiliency tooling.
• Contribute to communities of practice to share learning.
• Support Vanguard’s operational maturity and resiliency posture.

Skills

Observability platforms

SLIs/SLOs/SLA

Monitoring & alerting

Automation & resilience engineering

Job description

About this job

Core Responsibilities:

• Evaluate applications, platforms, and vendors to assess resiliency, reliability, and operational risk.
• Design and implement processes that enforce enterprise resiliency and reliability standards.
• Lead blameless post‑incident reviews for high‑severity incidents or incidents spanning multiple complex product families.
• Partner with product and platform teams to proactively identify and remediate reliability risks before they impact clients.
• Develop, communicate, and evangelize new standards, tools, and frameworks across subdivisions, ensuring consistent adoption.
• Troubleshoot complex production issues and implement durable solutions that prevent recurrence.
• Participate in a periodic on‑call rotation to support production stability.
• Evaluate and onboard resiliency and reliability tooling.
• Actively participate in reliability engineering and resilience communities of practice, contributing to shared learning and enterprise consistency.
• Contribute to strategic initiatives that advance Vanguard’s operational maturity and resiliency posture.

Qualifications | Technical Skills:

• Observability Platforms: Experience with modern observability and monitoring tools, such as Splunk, Honeycomb, CloudWatch, Dynatrace, or AppDynamics.
• Reliability Metrics: Strong understanding of SLIs, SLOs, and SLAs, including dashboarding and reporting practices.
• Monitoring & Alerting: Experience with alert design, anomaly detection, predictive alerting, and synthetic monitoring using structured methodologies.
• Automation & Resilience Engineering: Experience with automation and resilience practices such as Python-based automation, RPA platforms (e.g., Blue Prism, UiPath), chaos engineering, and failure analysis techniques (e.g., FMEA).

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.