Cloud Infrastructure Operations Manager

Vanguard; Malvern (Chester County); Ibrido; USD 140.000 - 210.000; Tempo pieno

Descrizione del lavoro

Vanguard seeks a senior infrastructure/SRE leader to direct a distributed team responsible for Linux and Google Cloud Platform operations. You will manage daily production, incidents, and automation initiatives while aligning with multi-cloud strategies across AWS and Azure.

You will guide engineers, improve reliability, and drive IaC, observability, and automation efforts in a fast-paced environment. Hybrid work model in a global setup is expected.

Competenze

• Eight years of related work experience.
• Undergraduate degree in a related field or the equivalent combination of training and experience.
• 5+ years of relevant experience in infrastructure, cloud operations, DevOps, SRE, Linux engineering, or a related technical discipline, including experience leading technical teams.
• Demonstrated Linux systems administration and troubleshooting experience in production environments.
• Experience managing or supporting workloads and infrastructure in Google Cloud Platform (GCP) or a comparable hyperscale cloud environment, with the ability to apply cloud infrastructure concepts to GCP.
• Experience leading production operations involving monitoring, alerts, incident management, infrastructure provisioning, availability, and service reliability.
• Ability to provide credible technical direction while coaching, developing, and managing infrastructure or cloud engineers.
• Experience with automation, scripting, Infrastructure as Code, configuration management, or related DevOps practices.
• Experience collaborating across distributed teams and operating effectively in a fast-paced production environment.
• Experience supporting infrastructure operations at global or large-enterprise scale, preferred.
• Experience with multi-cloud environments, including AWS or Microsoft Azure, preferred.
• Experience supporting AI/ML cloud platforms or services such as Google Gemini, preferred.
• Financial services industry experience, preferred.

Mansioni

• Lead and develop a geographically distributed team of engineers for Linux and GCP infrastructure operations.
• Oversee daily production operations, including monitoring, alert response, provisioning, incident management, and service restoration.
• Provide technical leadership across Linux, Google Cloud, automation, and cloud operations.
• Guide the team through high-priority incidents and complex infrastructure issues.
• Improve reliability, availability, scalability, security, and operational readiness of cloud and Linux environments.
• Advance DevOps and SRE practices, including IaC, observability, monitoring, and continuous improvement.
• Support operational adoption of emerging GCP capabilities and AI-enabled solutions.
• Develop team capabilities through mentoring and knowledge sharing.
• Partner with AWS, Azure, and other teams to support Vanguard's multi-cloud strategy and standards.
• Evaluate trends and incidents to improve resiliency and reduce manual effort.

Conoscenze

Linux

GCP

DevOps

SRE

Automation

IaC

Multi-cloud

Formazione

Bachelor's degree or equivalent

Strumenti

GCP

AWS

Azure

Descrizione del lavoro

Responsibilities

• Lead, develop, and support a geographically distributed team of approximately 10 engineers responsible for Linux and GCP infrastructure operations.


• Oversee daily production operations, including monitoring, alert response, infrastructure provisioning, incident management, and service restoration based on business impact and severity.


• Provide technical leadership across Linux system administration, Google Cloud infrastructure, automation, and cloud operations.


• Guide the team through high-priority incidents, helping engineers troubleshoot complex infrastructure issues and pivot quickly as operational needs change.


• Improve the reliability, availability, scalability, security, and operational readiness of cloud and Linux environments.


• Advance DevOps and SRE practices, including automation, Infrastructure as Code, observability, monitoring, and continuous improvement.


• Support the operational adoption of emerging GCP capabilities, including infrastructure supporting Google Gemini models and related AI-enabled solutions.


• Develop team capabilities through coaching, technical mentorship, knowledge sharing, and opportunities to expand cloud expertise.


• Partner with AWS, Azure, engineering, security, and other technology teams to support Vanguard's broader multi-cloud strategy and operational standards.


• Evaluate operational trends, recurring incidents, and technology opportunities to improve resiliency and reduce manual effort.

Qualifications

• Minimum of eight years related work experience.


• Undergraduate degree in a related field or the equivalent combination of training and experience.


• 5+ years of relevant experience in infrastructure, cloud operations, DevOps, SRE, Linux engineering, or a related technical discipline, including experience leading technical teams.


• Demonstrated Linux systems administration and troubleshooting experience in production environments.


• Experience managing or supporting workloads and infrastructure in Google Cloud Platform (GCP ) or a comparable hyperscale cloud environment, with the ability to apply cloud infrastructure concepts to GCP.


• Experience leading production operations involving monitoring, alerts, incident management, infrastructure provisioning, availability, and service reliability.


• Ability to provide credible technical direction while coaching, developing, and managing infrastructure or cloud engineers.


• Experience with automation, scripting, Infrastructure as Code, configuration management, or related DevOps practices.


• Experience collaborating across distributed teams and operating effectively in a fast-paced production environment.


• Experience supporting infrastructure operations at global or large-enterprise scale, preferred.


• Experience with multi-cloud environments, including AWS or Microsoft Azure, preferred.


• Experience supporting AI/ML cloud platforms or services such as Google Gemini, preferred.


• Financial services industry experience, preferred.

Special Factors

• The team operates within a 6:00 a.m. to 6:00 p.m. operational coverage model ; this role is expected to provide leadership during its assigned coverage and respond effectively when production incidents occur.


• The team is geographically distributed across multiple U.S. locations, Australia, and India.


• Vanguard is not offering sponsorship for this role

Special Factors

• Sponsorship


• Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission-we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.