Senior Simulation Trainer

Midcontinent Independent System Operator (MISO); Little Rock (AR); On-site; USD 141,000 - 166,000; Full time

Benefits offered by this job

401k

Vacation

Sick and safe time

Comprehensive benefits package

Job summary

Midcontinent Independent System Operator (MISO) is seeking a Senior Simulation Trainer in Little Rock, Arkansas. This role involves owning the lifecycle of simulation-based learning for control room operators, building a library of simulations, and enhancing the operational effectiveness of training programs. Candidates should have a Bachelor's degree and at least six years of relevant experience, particularly in control room operations. A comprehensive benefits package is offered including a salary range of $141,000 to $166,000 annually and eligibility for an annual bonus.

Qualifications

• Minimum of six years of relevant work experience.
• Prior experience as a control room operator or engineer is required.
• Demonstrated ability to design and facilitate simulation training.

Responsibilities

• Own the lifecycle of simulation-based learning for control room operators.
• Build a robust library of simulations for various scenarios.
• Support foundational training programs for new operators.

Skills

Simulation-based training design

Facilitation skills

Project management

Negotiation

Education

Bachelor’s degree

Tools

GE EMS simulator

Learning and Development tools

Job description

As a Senior Simulation Trainer, you will own the full lifecycle of simulation-based learning for MISO’s control room operators and engineers – from assessing needs and scripting scenarios to facilitating sessions, leading structured debriefs, and measuring program effectiveness. You will build a robust library of simulations spanning normal operations, abnormal conditions, and emergency response, with particular emphasis on contingency and system disturbance scenarios that challenge operators to perform under pressure.

You will bring firsthand knowledge of control room operations or energy management systems to the work, using that experience to design scenarios that are operationally rigorous, procedurally accurate, and grounded in how the grid actually behaves. You will partner closely with the simulator product owner, operations management, and technical SMEs to keep simulation content current and aligned to real-world conditions. You will also support foundational programs like new operator onboarding, on-the-job training, desk qualifications, and operator training drills – all aimed at building depth and bench strength in the control room.

Performance Expectations

• You have built and maintained a well-organized, operationally rigorous simulation scenario library – including abnormal and emergency scenarios – that is actively used by control room operators at all experience levels.
• You have established strong, trusted relationships with operations employees, control room management, and technical SMEs.
• Your structured debriefs are recognized as high-quality learning experiences that drive meaningful behavioral change and operational improvement.
• You have stood up a metrics and evaluation framework that tracks operator performance trends and demonstrates the impact of simulation training on grid reliability outcomes.

Qualifications

• A Bachelor’s degree.
• Minimum of six (6) years of relevant work experience.
• Prior experience as a control room operator or control room engineer, or equivalent hands‑on experience with energy management systems – candidates with this background will be prioritized.
• Demonstrated ability to design and facilitate simulation-based or scenario-based training, particularly in high‑stakes or safety‑critical environments.
• Strong facilitation skills, including the ability to lead structured pre‑briefings and post‑simulation debriefs that produce real operational learning.
• Demonstrated project management experience, with the ability to manage multiple simulation development efforts simultaneously.
• The ability to negotiate and influence within a collaborative framework.

Preferred Qualifications

• Experience with GE EMS simulator or a comparable energy management system simulator.
• Working knowledge of Learning and Development tools and methodologies, including adult learning theory and instructional design frameworks such as ADDIE.
• Experience designing evaluation and measurement frameworks tied to operational or performance outcomes.

Appropriate level will be determined based upon experience and knowledge.

Salary and Benefits

The base salary compensation range being offered for this role is $141,000.00 – $166,000.00 USD annually. Base salary range for this position is included in accordance with requirements of various state/local pay transparency legislation. Position is also eligible for an annual bonus if individual performance and company objectives are met. At MISO we offer a comprehensive benefits package, including 401k, vacation, sick and safe time, available on your first day of employment.