Operator Readiness Advisor

MISO; Little Rock (AR); On-site; USD 148,000 - 173,000; Full time

Job summary

MISO is seeking an Operator Readiness Advisor to design and deliver desk-specific training from onboarding through desk certification. You will work with trainees, SMEs, and Operations leaders to develop programs, monitor progress, and close readiness gaps so operators perform under real-world conditions.

In year one you will lead onboarding, OJT, and qualification activities; track trainee progress; and partner with Operations to improve training content and simulations.

Qualifications

• 6+ years in reliability coordination or related control room operations.
• Bachelor's degree or equivalent experience.
• Familiarity with NERC, FERC, or similar compliance frameworks.

Responsibilities

• Lead desk-specific onboarding, OJT, and qualification programs.
• Develop and facilitate cohort-based training and readiness activities.
• Track trainee progress and address learning gaps.
• Partner with Operations leadership and SMEs to improve training effectiveness.
• Incorporate lessons learned into training content and simulations.

Skills

Reliability coordination & control

NERC/FERC familiarity

Education

Bachelor's degree or equivalent

NERC Certification preferred

Tools

NERC Reliability Coordinator Certification

Job description

As an Operator Readiness Advisor, you will help manage desk-specific training programs from onboarding through desk certification. Working closely with trainees, SMEs, and Operations leaders, you'll develop and facilitate training, monitor operator progress, identify readiness gaps, and continuously improve learning experiences to prepare operators for real-world operating conditions.

What You'll Do

• Lead desk-specific onboarding, OJT, and qualification programs
• Develop and facilitate cohort-based training and readiness activities
• Track trainee progress and address learning gaps
• Partner with Operations leadership and SMEs to improve training effectiveness
• Incorporate operational lessons learned into continuous learning training content and simulations

Success in This Role

Within your first year, you will:

• Help operators progress successfully from onboarding to desk qualification
• Reduce readiness gaps and improve trainee ramp-up time
• Build trusted relationships across Operations, SMEs, and trainees

What We're Looking For

Required

• 6+ years of experience in reliability coordination, generation & interchange, balancing & dispatch, or related control room operations
• Bachelor's degree or equivalent combination of education and relevant experience
• Familiarity with NERC, FERC, or similar compliance frameworks

Preferred

• NERC Reliability Coordinator Certification
• Training, coaching, or Learning & Development experience

Level and compensation will be based on experience and qualifications.

See what MISO is all about!

MISO manages the electricity superhighway in the Central U.S. Through use of groundbreaking research and advanced technology, our highly skilled employees ensure power flows reliably to 45 million people. Operating the electricity grid, running a robust energy market, planning for a bright future - it's what our immensely talented and dedicated team does every day.

The base salary compensation range being offered for this role is $148,000.00 - $173,000.00 USD annually. Base salary range for this position is included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, and qualifications/experience.

Position is also eligible for an annual bonus if individual performance and company objectives are met. At MISO we offer a comprehensive benefits package, including 401k, vacation, sick and safe time, available on your first day of employment.

For more info about MISO, check out our video

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Equal Opportunity Employer

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For further information, please review the Know Your Rights notice from the Department of Labor.