Senior Services Program Worker - Extra-Help Senior Services Program Worker

Merced; Merced (CA); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a dedicated Senior Services Program Worker to support community outreach and provide essential services to seniors. This role involves developing educational materials, conducting workshops, and ensuring compliance in senior facilities. The ideal candidate will have experience working with volunteers and seniors, along with strong communication and problem-solving skills. Join a passionate team committed to making a difference in the lives of the elderly and help foster a supportive community environment.

Qualifications

• Two years of experience with volunteers or community groups.
• 30 college semester units in social welfare can substitute for experience.

Responsibilities

• Develop public information materials and conduct workshops.
• Investigate complaints and ensure compliance in facilities.

Skills

Public Speaking

Data Collection

Conflict Resolution

Community Outreach

Volunteer Training

Education

High School Graduation

30 College Semester Units in Related Fields

Tools

Computer Applications

Job description

Senior Services Program Worker - Extra-Help Senior Services Program Worker

Join to apply for the Senior Services Program Worker - Extra-Help Senior Services Program Worker role at Merced County

Position Overview

This recruitment is establishing a current eligible list for both full-time and Extra-Help vacancies. Note that Extra-Help positions are limited to a maximum of 25 hours per week and do not include county benefits. The pay rate for Extra-Help is $18.40 per hour.

Typical Duties

Duties may include, but are not limited to:

• Developing public information and education materials
• Compiling reports with data collection and basic statistics
• Conducting public workshops, seminars, outreach, and education activities
• Scheduling and performing program counseling and advocacy, collaborating with senior legal services and other senior programs
• Investigating complaints and resolving issues for senior citizens in facilities
• Conducting facility visits to ensure compliance and residents' rights
• Counseling clients, performing follow-ups, maintaining files, and detecting fraud or abuse
• Developing computerized recordkeeping systems and attending training sessions
• Recruting, training, and evaluating volunteers
• Maintaining confidentiality of client information and complaints
• Ensuring outreach services are provided countywide
• Referring clients to appropriate agencies and assisting with program planning
• Participating in special projects and identifying issues for corrective action

Minimum Qualifications

Two or more years of experience working directly with volunteers, seniors, or community groups. Alternatively, thirty (30) college semester units in social welfare, social/human services, gerontology, sociology, or related fields may substitute for one year of experience.

Education

Equivalent to high school graduation.

Licenses/Certifications

Registration with the State as a HICAP Counselor within six months of hire if performing HICAP functions. Certification with the State Office of the Long-Term Care Ombudsman within six months if performing Ombudsman functions. Valid California driver’s license required.

Essential Functions

• Operate a computer and office equipment
• Use hand-eye coordination frequently
• Sit for extended periods and operate a motor vehicle regularly
• Communicate effectively in person and by phone
• Interview, resolve conflicts, analyze data, and respond to stressful situations
• Maintain confidentiality and make presentations
• Train volunteers and establish cooperative relationships
• Occasionally lift up to 40 pounds
• Attend work regularly

Knowledge of

• Government programs for seniors
• Laws and regulations related to senior care and facilities
• Problem resolution methods and community outreach techniques
• Computer applications, statistics, and public relations

Abilities

• Data collection and reporting
• Public speaking and program promotion
• Effective communication and relationship building
• Training and conducting volunteer activities