Senior Services Program Manager

Martha's Vineyard Community Services; Vineyard Haven (MA); On-site; USD 80,000 - 85,000; Full time

Job summary

Martha's Vineyard Community Services in Vineyard Haven is seeking a Senior Services Program Manager to enhance clinical care coordination and lead outreach initiatives aimed at seniors. This full-time exempt position demands strong clinical skills, a Master’s degree in a relevant field, and supervisory experience. The ideal candidate will oversee direct client care, program development, and collaboration with community partners, ensuring compliance with all grant and licensing requirements. The expected salary range is $80,000 – $85,000.

Qualifications

• 2 to 5 years of relevant work experience preferred.
• 2 to 3 years of supervisory experience preferred.
• A valid Massachusetts driver’s license.

Responsibilities

• Provide clinical care coordination and community outreach.
• Document all encounters in EHR.
• Provide direct supervision for case managers.

Skills

Clinical skills

Knowledge of case management principles

Knowledge of DEI principles

Ability to work with multiple client populations

Education

Master’s degree in Social Work, Psychology, or Mental Health

Job description

Martha's Vineyard Community Services, Inc.

Position: Senior Services Program Manager

Program: Island Counseling Center

Classification: Exempt – Full Time

Compensation: $80,000 – $85,000

Reports to: Chief Clinical Officer

Job Summary

Provide clinical care coordination, community outreach, program development, and operational management of services to seniors as part of the CORE (Counseling and Outreach for the Elderly) team.

Job Duties (Essential Job Functions)

• Direct Client Care: Provide concrete, supportive, and direct case management services to elders in their home and in the community, including housekeeping, budgeting, daily living organization, communication skills, transportation, appointment management, medical information coordination, and resource identification.
• Work in collaboration with other staff members to complete and review standardized Health Related Social Needs screenings.
• Provide clinical services to elders in their homes or in the community who struggle with behavioral health concerns (20 hours/12 Billable Units).
• Document all encounters in EHR.
• Outreach and Program Development:
  • Attend and participate in coordination and networking meetings that support elders.
  • Work with collateral providers and build and maintain relationships with community partners.
  • Actively seek funding opportunities for program sustainability.
  • Complete all required documentation for clinical records and administrative statistics.
• Provide direct supervision for case managers.
• Complete payroll approval and performance management of direct reports.
• Communicate and collaborate with supervisors effectively and seek guidance when situations arise.
• Compliance with all grant and licensing requirements.

Qualifications

• Clinical skills, knowledge, and abilities.
• Knowledge of case management principles and implementation of concrete and supportive services.
• Knowledge of DEI principles.
• 2 to 5 years of relevant work experience (preferred).
• 2 to 3 years of supervisory experience (preferred).
• Ability to work with multiple client populations, particularly families, children, and elders.
• Master’s degree required in Social Work, Psychology, or Mental Health.
• A valid Massachusetts driver’s license.

The statements contained herein reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skills typically required, and the scope of responsibility, but should not be considered an all‑inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences or relief, to equalize peak work periods, or to otherwise balance the workload.