Senior Services Clerk-Calumet City

Automatic Data Processing, Inc.; South Holland (IL); On-site; USD 23,000 - 32,000; Part time

Job summary

Thornton Township in South Holland, IL is seeking a part-time Senior Services Clerk to perform clerical duties, assist senior residents, and support events. The role requires customer service, data entry and food handling as part of the Senior Services program.

Salary is $20.00 per hour with up to 29 hours per week. The position reports to the Senior Services Manager or designee and may involve work at multiple township sites and events.

Qualifications

• High school diploma or GED is required.
• Clerical, customer service or administrative experience is required.
• Prior food-handling or food service experience is required; experience with older adults is preferred.

Responsibilities

• Greet and assist senior residents, visitors and callers courteously; respond to inquiries and direct requests appropriately.
• Perform data entry, filing, document preparation, appointment scheduling and general office support.
• Maintain accurate participant, attendance, service and program records while safeguarding confidential information.
• Assist with registration, check-in, check-out and coordination of Senior Services programs and activities.
• Provide setup, breakdown and on-site support at Senior Services events, including indoor and outdoor activities.
• Follow department procedures, workplace safety rules and instructions from the designated supervisor.

Skills

Customer service

Communication

Organization

Recordkeeping

Time management

Data entry

Email proficiency

Microsoft Word

Excel

Office equipment

Education

High school diploma or GED

Tools

Microsoft Word

Excel

Email

Office equipment

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

SENIOR SERVICES Regular Part Time South Holland, IL, US

2 days ago Requisition ID: 1093

THORNTON TOWNSHIP

Department

Senior Services

Position Type

Part-Time, Hourly

Openings

1

Pay Rate

$20.00 per hour

Schedule

Part-Time: up to 29 hours per week

Reports To

Senior Services Manager or Designee

POSITION SUMMARY

The Calumet City Clerk provides clerical, customer service, food service and program support for the Senior Services Department. The Clerk assists senior residents, maintains accurate records, supports daily operations and must work at Senior Services events and assigned Township locations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Greet and assist senior residents, visitors and callers courteously; respond to inquiries and direct requests appropriately.
• Perform data entry, filing, document preparation, appointment scheduling and general office support.
• Maintain accurate participant, attendance, service and program records while safeguarding confidential information.
• Assist with registration, check-in, check-out and coordination of Senior Services programs and activities.
• Prepare, handle, serve and distribute food and refreshments using safe food-handling and sanitation practices.
• Clean and sanitize food preparation, serving, dining and event areas; properly store supplies and food items.
• Monitor food, office and program supplies; report inventory shortages and assist with restocking.
• Provide setup, breakdown and on-site support at Senior Services events, including indoor and outdoor activities.
• Work at assigned Senior Services events and at different Township sites as operationally required.
• Assist with deliveries, distributing materials and safely moving event supplies and equipment.
• Follow department procedures, workplace safety rules and instructions from the designated supervisor.
• Communicate service concerns, incidents and participant needs promptly to departmental management.

MINIMUM QUALIFICATIONS

• High school diploma or GED is required.
• Previous clerical, customer service or administrative experience is required.
• Prior food-handling or food service experience is required; experience working with older adults is preferred.

KNOWLEDGE, SKILLS AND ABILITIES

Must have strong customer service, communication, organization, recordkeeping and time-management skills; proficiency with email, Microsoft Word, Excel and basic office equipment is required. Must understand safe food handling, cleanliness and respectful service to senior residents.

LICENSES AND CERTIFICATIONS

Current food handler training or certification required where applicable to assigned duties; must obtain and maintain any food-handler credential required by Illinois law and the assigned food-service operation.

PHYSICAL REQUIREMENTS AND WORKING CONDITIONS

Must be able to stand, sit, walk, bend, stoop, reach, and lift or carry up to 25 pounds with reasonable accommodation. Must be able to work indoors and outdoors in varying weather conditions, including heat, cold, rain and wind, and work at Senior Services events.

ADDITIONAL REQUIREMENTS

Must be available for assigned Senior Services events, including occasional evenings or weekends as scheduled, and work at multiple Township locations. Successful completion of applicable Township pre-employment screening and onboarding is required.

BENEFITS AND EMPLOYEE ASSISTANCE PROGRAM

Part-time employees receive paid leave and other benefits in accordance with applicable Township policy and plan eligibility. Employee Assistance Program (EAP) access and other coverage are subject to applicable eligibility requirements.

EQUAL EMPLOYMENT OPPORTUNITY (EEO)

Thornton Township is an Equal Employment Opportunity (EEO) employer. Employment decisions are made without unlawful discrimination or harassment based on protected characteristics under applicable federal, state, and local law. Reasonable accommodations are provided in accordance with applicable law.

This description does not create an employment contract. The Township determines assigned duties.