Senior Services Case Manager — Aging & Community

City of Boulder; United States; Hybrid; USD 63,000 - 91,000; Full time

Job summary

City of Boulder is seeking a qualified professional to provide information, referrals, and short-term case management for older adults and family caregivers. The role emphasizes independence in evaluating client needs and developing programs that promote successful aging within the community.

Under supervision, the employee will coordinate with community partners, document client interactions securely, and ensure compliance with confidentiality and reporting requirements.

Qualifications

• Bachelor’s degree in social sciences, Social Work, Human Services, Gerontology, or Public Health; or eight (8) years related experience may substitute for the education requirement only.
• Three (3) years’ experience in older adult case management and direct client assistance.
• Excellent interpersonal, verbal and written communication; attention to detail.

Responsibilities

• Provides information and referrals to services for older adults and caregivers.
• Assesses eligibility for programs through intake and home visits.
• Maintains knowledge of local, regional, national, and federal benefits options.
• Documents client interactions in confidential database and follows confidentiality practices.
• Develops programs for successful aging and coordinates with community partners.
• Participates in meetings and collaborates with other departments to meet community needs.
• Ensures safety, compliance with reporting requirements, and adherence to policies.

Skills

Interpersonal skills

Verbal & written communication

Computer proficiency

Case management

Safety awareness

Spanish language

Education

Bachelor's degree in social sciences / Social Work / Gerontology / Public Health

MSW or LCSW preferred

Tools

Word processing

Spreadsheets

Financial software

Case management software

Job description

City of Boulder is seeking a qualified professional to provide information, referrals, and short-term case management for older adults and family caregivers. The role emphasizes independence in evaluating client needs and developing programs that promote successful aging within the community.

Under supervision, the employee will coordinate with community partners, document client interactions securely, and ensure compliance with confidentiality and reporting requirements.