Senior Services Architect

Seoulstart; New York (NY); Hybrid; USD 120.000 - 180.000; Vollzeit

Benefits dieser Stelle

Hybrid work model

Career growth opportunities

Zusammenfassung

Datadog is seeking a seasoned Implementation Architect to lead customer implementations end-to-end. You will design technical roadmaps, craft deployment architectures, and guide onboarding sessions to accelerate value realization.

In this hybrid role, you will partner with Customer Success, Technical Account Management, and Sales to ensure successful deployments, addressing blockers and driving scalable automation across environments.

Qualifikationen

• Experience leading implementation projects across complex environments.
• Ability to design scalable technical architectures and deployment plans.
• Strong collaboration with customers and internal teams to drive outcomes.

Aufgaben

• Design and guide execution of Datadog implementations, including gathering requirements and building architecture.
• Guide customer onboarding through co-development sessions and remove blockers.
• Write automation and design deployment templates for scalable environments.
• Manage the operation of implementation projects from start to finish.
• Collaborate with Customer Success, Technical Account Management, and Sales to ensure successful deployments.

Kenntnisse

Technical architecture

Cloud platforms

Automation scripting

Stakeholder management

Tools

Terraform

Kubernetes

CI/CD

Jobbeschreibung

Datadog’s Implementation Services team helps customers implement and deploy Datadog quickly. Our team of architects leads the discovery, design, build, and launch of the Datadog platform to help customers accelerate time to value and get the most out of their investment. As a member of our team, you will be responsible for developing the technical roadmap for a customer’s implementation, and leading them through it every step of the way. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: • Design and guide execution of Datadog implementations, including gathering requirements, building technical architecture, and supporting deployment and launch • Guide customer onboarding through co-development working sessions and assist when they run into roadblocks • Write automation and design architecture for deployment templates • Manage the operation of implementation projects • Collaborate with other teams, including Customer Success, Technical Account Management, and Sales to...