Senior ServiceNow Solutions Architect

ESR Healthcare; Plano (TX); On-site; USD 120,000 - 170,000; Full time

Job summary

A leading healthcare solutions provider is seeking a ServiceNow Solutions Architect in Plano, TX. The ideal candidate will have over 7 years of technology implementation experience, including at least 5 years specifically in ServiceNow. Responsibilities include developing service catalog designs, supporting IT request management processes, and ensuring the availability of configuration data for service management. Strong knowledge of ITSM modules is required along with scripting and workflow automation skills, making this an exciting opportunity for a mid-senior level candidate.

Qualifications

• Minimum 5+ years of ServiceNow implementation experience in large complex environments.
• 7+ years of technology implementation experience required.
• Strong knowledge of ITSM modules and processes.

Responsibilities

• Design and develop service catalog.
• Support IT request management process governance.
• Ensure configuration data is available for service management processes.

Skills

ServiceNow implementation

ITSM knowledge

Workflow Automation

Scripting and Customization

User Experience

Education

Bachelor's degree

Job description

A leading healthcare solutions provider is seeking a ServiceNow Solutions Architect in Plano, TX. The ideal candidate will have over 7 years of technology implementation experience, including at least 5 years specifically in ServiceNow. Responsibilities include developing service catalog designs, supporting IT request management processes, and ensuring the availability of configuration data for service management. Strong knowledge of ITSM modules is required along with scripting and workflow automation skills, making this an exciting opportunity for a mid-senior level candidate.