Senior ServiceNow HRSD Platform Developer — Hybrid

City and County of San Francisco; San Francisco (CA); Hybrid; USD 159,000 - 200,000; Full time

Job summary

City and County of San Francisco is seeking a Senior ServiceNow Platform Developer (1043) focused on HRSD workflows and Employee Journey Management to enhance HR case management and end-to-end HR processes. You will configure, customize, and implement features and reporting for HR services within the ServiceNow HRSD instance.

You will collaborate with HR business partners, lead development projects, and ensure data privacy and security across HRSD, with opportunities to participate in platform

Qualifications

• Associate degree in Computer Science, Information Systems, or closely related field; equivalent experience accepted.
• Three years of experience analyzing, installing, configuring, enhancing, and/or maintaining a system or platform.
• Substitution: one year additional experience may substitute for the degree.
• Completion of related training programs may substitute for degree requirements.
• Advanced ServiceNow HRSD knowledge and enterprise plugin familiarity are preferred.

Responsibilities

• Configure, enhance, and maintain applications within ServiceNow HR Service Delivery (HRSD).
• Lead development projects on HR Case, Knowledge, and Employee Document Management.
• Design HR Services, Templates, COEs, and HR Case Workflows using Flow Designer or Workflow Editor.
• Collaborate with HR stakeholders to translate requirements into technical specifications.
• Ensure compliance, data privacy, and security for HR data across HRSD modules.

Skills

ServiceNow knowledge

Education

Associate degree in Computer Science/Information Systems or equivalent

Tools

ServiceNow

REST APIs

ETL

Data Modeling

Job description

City and County of San Francisco is seeking a Senior ServiceNow Platform Developer (1043) focused on HRSD workflows and Employee Journey Management to enhance HR case management and end-to-end HR processes. You will configure, customize, and implement features and reporting for HR services within the ServiceNow HRSD instance.

You will collaborate with HR business partners, lead development projects, and ensure data privacy and security across HRSD, with opportunities to participate in platform