Senior ServiceNow HRSD Developer supporting Nvidia

Sustainable Talent; Santa Clara (CA); Hybrid; USD 96,000 - 145,000; Full time

Benefits offered by this job

Full benefits

PTO

Job summary

Sustainable Talent is partnering with NVIDIA to hire a Senior ServiceNow HRSD Developer to support Nvidia's expanding HR technology initiatives in Santa Clara, CA, with hybrid working arrangements. This W-2 contract role offers competitive pay and comprehensive benefits.

Responsibilities include leading the design, architecture, and deployment of scalable HRSD solutions on ServiceNow, driving HR process automation, and integrating with enterprise HR systems.

Qualifications

• Bachelor's degree in Computer Science, Information Systems, or a related field.
• 5+ years of experience in ServiceNow development and administration, including HR Service Delivery (HRSD).
• Proven expertise in architecting, designing, and implementing HRSD solutions, HR profile management, integrations, and process automation.
• Strong experience implementing and supporting HR service processes, including onboarding, offboarding, employee transitions, case management, and knowledge management.
• Hands-on experience in multi-instance ServiceNow environments (Dev, Test, Stage, and Production).
• ServiceNow HRSD certification required.
• Experience designing and implementing integrations between ServiceNow and enterprise HR applications such as Workday, Cornerstone, and vendor management systems.
• Strong understanding of HR processes, workflows, and employee service delivery best practices.
• Experience collaborating with global stakeholders across multiple time zones.
• Excellent communication, problem-solving, stakeholder management, and collaboration skills.

Responsibilities

• Architect, design, develop, and configure scalable ServiceNow HRSD solutions.
• Serve as the technical lead for HRSD initiatives and provide guidance on design and implementation strategies.
• Partner with global HR and IT stakeholders to define technical solutions that align with best practices.
• Design and implement integrations between ServiceNow HRSD and enterprise HR systems.
• Collaborate with IT partners to ensure governance, security, and architecture alignment.
• Explore and implement workflows using Flow Designer, Business Rules, and ServiceNow APIs.
• Design and implement AI-enabled HR service delivery solutions using Now Assist and AI Agents.
• Assess scalability and sustainability of solutions and provide recommendations.
• Perform unit testing and coordinate system testing and UAT.
• Troubleshoot HRSD issues and maintain comprehensive documentation.
• Mentor team members on development standards and best practices.
• Stay current on ServiceNow innovations and AI capabilities.

Skills

HRSD architecture

Multi-timezone collaboration

Technical leadership

AI-enabled HR service delivery

Education

Bachelor's degree in Computer Science, Information Systems, or related field

Tools

Workday integrations

Cornerstone integrations

Vendor management systems integrations

Job description

Senior ServiceNow HRSD Developer supporting Nvidia

Sustainable Talent is partnering with NVIDIA , a global leader that has been transforming computer graphics, PC gaming, and accelerated computing for over 25 years. We are now looking for a Senior ServiceNow HRSD Developer to support Nvidia's growing team.

This is a full-time (W-2)contract role based in Santa Clara, CA-Hybrid. We offer competitive pay $70/hr - $105/hr based on factors like experience, education, location, etc. and provide full benefits, PTO, and amazing company culture!We are seeking a Senior ServiceNow HR Service Delivery (HRSD) Developer to lead the design, architecture, development, and deployment of scalable HR solutions on the ServiceNow platform. This role will serve as a technical leader for HRSD initiatives, partnering closely with global HR stakeholders, IT teams, and vendors to deliver innovative employee experiences and drive HR process transformation.

The ideal candidate will bring deep expertise in ServiceNow HRSD, HR systems integrations, and platform architecture, while helping shape the future roadmap for AI-enabled HR service delivery. This individual will provide technical leadership, recommend best practices, and ensure solutions are scalable, maintainable, secure, and aligned with enterprise standards.

Responsibilities

• Architect, design, develop, and configure scalable solutions within ServiceNow HRSD, including Case & Knowledge Management, Employee Service Center, Onboarding, Offboarding, and Lifecycle Events.


• Serve as the technical lead for HRSD initiatives, providing guidance on solution design, architecture decisions, technical feasibility, and implementation strategy.


• Partner with global HR and IT stakeholders to analyze business needs and define technical solutions that align with best practices and long-term strategy.


• Design and implement integrations between ServiceNow HRSD and enterprise HR systems, coordinating with system owners to ensure reliable and scalable solutions.


• Collaborate with IT partners when issues or enhancements affect the broader ServiceNow platform, ensuring alignment with enterprise-wide governance, security, and system architecture.


• Explore and implement efficient workflows using Flow Designer, Business Rules, UI Policies, Integration Hub, and ServiceNow APIs, ensuring solutions are scalable, maintainable, and aligned with business needs.


• Design, develop, and implement AI-enabled HR service delivery solutions using ServiceNow Now Assist, AI Agents, and other generative AI capabilities to enhance employee self-service, streamline HR workflows, and improve HR case resolution.


• Assess the long-term scalability and sustainability of proposed solutions and provide recommendations that balance business needs with platform best practices.


• Perform unit testing to validate solution quality and functionality.


• Coordinate system testing and user acceptance testing (UAT) with stakeholders and end users.


• Troubleshoot and resolve HRSD-specific issues, collaborating with IT partners to address broader platform-wide concerns.


• Maintain comprehensive technical documentation for configurations, solutions, integrations, and deployments.


• Facilitate knowledge transfer and mentor team members on ServiceNow development standards, architecture patterns, and platform best practices.


• Stay current on ServiceNow product innovations, AI capabilities, and HR technology trends, identifying opportunities to improve employee experience and operational efficiency.

Required Qualifications

• Bachelor's degree in Computer Science, Information Systems, or a related field.


• 5+ years of experience in ServiceNow development and administration, including significant experience with HR Service Delivery (HRSD).


• Proven expertise in architecting, designing, and implementing HRSD solutions, HR profile management, integrations, and process automation.


• Strong experience implementing and supporting HR service processes, including onboarding, offboarding, employee transitions, case management, and knowledge management.


• Hands-on experience in multi-instance ServiceNow environments (Dev, Test, Stage, and Production).


• ServiceNow HRSD certification required.


• Experience designing and implementing integrations between ServiceNow and enterprise HR applications such as Workday, Cornerstone, and vendor management systems.


• Strong understanding of HR processes, workflows, and employee service delivery best practices.


• Experience collaborating with global stakeholders across multiple time zones.


• Excellent communication, problem-solving, stakeholder management, and collaboration skills.


• Ability to work independently, drive initiatives forward, and operate effectively in a fast-paced environment.

Ways to stand out:

• ServiceNow Certified Application Developer (CAD) and/or Certified System Administrator (CSA).


• Experience with Integration Hub, REST APIs, Graph APIs, and enterprise integration patterns.


• Experience implementing ServiceNow Now Assist, AI Agents, Virtual Agent, or other generative AI capabilities within ServiceNow.


• Experience leveraging AI coding assistants and adapting AI-generated or SPP vibe-coded solutions into scalable, maintainable ServiceNow implementations.


• Experience working in large, global enterprise environments.


• Experience mentoring developers and providing technical leadership for ServiceNow programs.

About Sustainable Talent

Sustainable Talent is a certified woman-owned company specializing in recruitment, consulting, and workforce solutions. We partner with innovative organizations to connect exceptional talent with meaningful opportunities across technology, engineering, operations, and professional services.

Equal Opportunity Statement

Sustainable Talent is proud to be an equal opportunity employer. We are committed to building a diverse and inclusive workforce and welcome applicants from all backgrounds, experiences, and perspectives.

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