Senior ServiceNow HAM Engineer – Onsite, Austin

State of Texas; Austin (TX); Remote; USD 100,000 - 130,000; Full time

Job summary

US staffing Inc is seeking a ServiceNow HAM Engineer to join their IT Operations team in Austin, TX. This role requires 12+ years of experience and focuses on supporting hardware asset management efforts within a high-priority project. The ideal candidate will have deep technical expertise in ServiceNow and contribute effectively within the project's timeline.

The role includes responsibilities such as optimizing the HAM module, developing ServiceNow applications, and providing Tier 3 support. Excellent communication skills are essential for explaining technical concepts to non-technical stakeholders.

Qualifications

• 12+ years of experience required.
• 3+ years as a ServiceNow Engineer or Developer.
• Proficiency in ServiceNow ITSM, CMDB, JavaScript, HTML, and CSS.

Responsibilities

• Contribute effectively within the first two weeks.
• Lead or assist in HAM module implementation and optimization.
• Develop and maintain ServiceNow applications.
• Manage integrations between ServiceNow and other enterprise systems.
• Provide Tier 3 support for complex platform issues.
• Maintain technical documentation.

Skills

ServiceNow hardware asset management (HAM)

JavaScript

HTML

CSS

Agile methodology

Communication

Job description

US staffing Inc is seeking a ServiceNow HAM Engineer to join their IT Operations team in Austin, TX. This role requires 12+ years of experience and focuses on supporting hardware asset management efforts within a high-priority project. The ideal candidate will have deep technical expertise in ServiceNow and contribute effectively within the project's timeline.

The role includes responsibilities such as optimizing the HAM module, developing ServiceNow applications, and providing Tier 3 support. Excellent communication skills are essential for explaining technical concepts to non-technical stakeholders.