Senior ServiceNow Experience Architect — Onsite in Juno Beach

Insight Global; Juno Beach (FL); On-site; USD 55,104 - 75,768; Full time

Job summary

A leading consulting firm is seeking a ServiceNow Experience Architect for a 6-month contract in Juno Beach, FL. The ideal candidate will have senior-level experience designing user-centric ServiceNow solutions and act as a bridge between business and IT. Responsibilities include leading usability testing and developing experience strategies based on user research. The role requires strong skills in Human-Centered Design and proven stakeholder partnership capabilities. Pay rate is competitive, ranging from $40 to $55 per hour depending on experience.

Qualifications

• Senior experience as a ServiceNow Experience Architect or HCD Lead.
• Strong command of Human-Centered Design methodologies.
• Proven ability to turn user research into actionable strategies.

Responsibilities

• Design scalable, user-centric ServiceNow solutions.
• Act as a strategic bridge between business and IT.
• Lead usability testing and validation.

Skills

ServiceNow Experience Architecture

Human-Centered Design

User Research

Usability Testing

Stakeholder Management

Job description

A leading consulting firm is seeking a ServiceNow Experience Architect for a 6-month contract in Juno Beach, FL. The ideal candidate will have senior-level experience designing user-centric ServiceNow solutions and act as a bridge between business and IT. Responsibilities include leading usability testing and developing experience strategies based on user research. The role requires strong skills in Human-Centered Design and proven stakeholder partnership capabilities. Pay rate is competitive, ranging from $40 to $55 per hour depending on experience.