Senior ServiceNow Developer - Public Trust Clearance

lightfeatheriollc; United States; Remote; USD 90,000 - 115,000; Full time

Benefits offered by this job

Fully remote

EST hours

Job summary

Lightfeatheriollc is seeking a Senior ServiceNow Engineer to lead design and delivery of federal ServiceNow applications, spanning ITSM, ITOM, HRSD, and custom App Engine developments. This role combines hands-on engineering with technical leadership, translating business needs into maintainable solutions and guiding a team in an Agile environment.

You will work fully remotely on EST hours, obtain DHS Public Trust clearance, and have nine-plus years of ServiceNow experience, with certification

Qualifications

• ServiceNow development experience with hands-on admin capabilities.
• Active DHS Public Trust clearance or higher required for federal projects.
• ServiceNow Certified System Administrator credential required; App Engine and custom app development expertise.
• Advanced Service Portal development including widget customization and UI scripting.
• Experience with REST, SOAP integrations and with Agile delivery and team leadership.
• Scripting in JavaScript, GlideScript, Flow Designer; familiarity with CI/CD and AWS.

Responsibilities

• Design, configure, develop, and deploy ServiceNow apps across ITSM, ITOM, HRSD, App Engine, and Service Portal.
• Build and maintain workflows, business rules, access controls, UI policies, and automation using JavaScript, GlideScript, and Flow Designer.
• Develop Service Portal widgets and interface components using AngularJS, HTML, CSS, and JavaScript.
• Lead integrations with external systems using REST or SOAP APIs, MID Server, Integration Hub, and other connectors.
• Apply security, role-based access, compliance, and data governance; troubleshoot and improve platform performance.
• Mentor developers, coordinate technical decisions with stakeholders, participate in Scrum or Kanban, and document designs and workflows.

Skills

ServiceNow development

Public trust clearance

Agile leadership

JavaScript & GlideScript

Flow Designer

UI scripting

REST / SOAP integrations

DevOps / CI/CD

AWS

Tools

AngularJS

HTML

CSS

Service Portal

Integration Hub

MID Server

Job description

Role overview

Lead the design and delivery of ServiceNow applications for federal projects, covering platform development, integrations, workflow automation, security, and performance. This senior role combines hands‑on engineering with technical leadership: you will translate business needs into maintainable solutions, guide developers, and work with stakeholders in an Agile delivery environment.

Responsibilities

• Design, configure, develop, and deploy ServiceNow applications across areas such as ITSM, ITOM, HRSD, App Engine, and Service Portal.
• Build and maintain workflows, business rules, access controls, UI policies, and automation using JavaScript, GlideScript, and Flow Designer.
• Develop Service Portal widgets and interface components using AngularJS, HTML, CSS, and JavaScript.
• Lead integrations with external systems using REST or SOAP APIs, MID Server, Integration Hub, and other connectors.
• Apply security, role-based access, compliance, and data governance practices; troubleshoot issues and improve platform performance.
• Mentor developers, coordinate technical decisions with stakeholders, participate in Scrum or Kanban activities, and document designs and workflows.

Requirements

• Active DHS Public Trust clearance or higher; U.S. citizenship is required for the federal contract and clearance requirements.
• At least nine years of hands‑on ServiceNow development and administration experience.
• ServiceNow Certified System Administrator credential and strong App Engine and custom application development expertise.
• Advanced Service Portal development experience, including widget customization and UI scripting.
• Experience with REST, SOAP, or third‑party integrations, and with Agile delivery and team leadership.
• Scripting skills in JavaScript, GlideScript, and Flow Designer; experience with CI/CD, DevOps, and AWS.
• Strong communication, mentoring, troubleshooting, and stakeholder management skills.

Nice to have

• HR Service Delivery experience, deep ServiceNow architecture and solution design expertise, and experience with Integration Hub.

Benefits and work setup

Full‑time, fully remote position working EST hours. The listed annual salary range is $90,000–$115,000, depending on experience.