Senior ServiceNow Architect - Enterprise Cloud

Accenture PLC; Oklahoma City (OK); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Long-term disability

401(k) plan

Bonus opportunities

Paid holidays

Paid time off

Job summary

Accenture is seeking a Technical Architect for the ServiceNow Business Group to design and deliver innovative ServiceNow solutions for Fortune 500 clients. You will lead architects and developers, shape governance, and mentor teams in a fast-paced consulting environment.

Strong communication, executive alignment, and hands-on coding with ServiceNow APIs are essential. Travel may be required as client work dictates.

Qualifications

• Minimum 10 years' experience with ServiceNow in a Technical Architecture, Lead Engineer, or equivalent senior technical role, with demonstrated ownership of end‑to‑end solution design.
• Minimum 8 years' experience driving enterprise IT transformation and platform strategy, preferably within a consulting or professional services environment.
• Minimum 6 years' experience leading and mentoring ServiceNow Developers and/or Technical Architects, including responsibility for technical direction, coaching, and quality outcomes.
• Minimum 6 years' hands‑on experience establishing and enforcing architectural and engineering standards, including code reviews, design reviews, and platform governance.
• Minimum 6 years' experience with advanced scripting and development on the ServiceNow platform, including JavaScript and platform APIs (SQL experience preferred).
• Minimum 6 years' experience delivering solutions in Agile delivery models (Scrum, Kanban, SAFe, or hybrid/Wagile environments).
• Minimum of 3 ServiceNow certifications: System Administrator/CSA (required), Application Developer/CAD (required), CIS - ITSM or equivalent domain certification (preferred)
• Bachelor’s degree or equivalent professional experience (minimum 12 years total work experience); if Associate’s degree, minimum 6 years additional relevant work experience.

Responsibilities

• Drive continuous improvements of our implementation methodology and service offerings based on client experiences.
• Lead teams of ServiceNow Developers in a technical management and mentorship capacity.
• Be process oriented and prefer order over chaos.
• Seek help from peers and SMEs when needed.
• Demonstrate ability to influence and consult while providing thought leadership to sponsors and stakeholders.
• Access robust training and certification opportunities as part of the ServiceNow Business Group.

Skills

Executive-level communication

Lead at scale

Analytical thinking

Customer-centric mindset

Leadership presence

Technical advisory

Architectural guidance

ServiceNow platform experience

Project governance

Stakeholder management

Education

Bachelor’s degree or equivalent

Tools

ServiceNow

JavaScript

SQL

Cloud platforms (AWS/Azure)

Job description

Accenture is seeking a Technical Architect for the ServiceNow Business Group to design and deliver innovative ServiceNow solutions for Fortune 500 clients. You will lead architects and developers, shape governance, and mentor teams in a fast-paced consulting environment.

Strong communication, executive alignment, and hands-on coding with ServiceNow APIs are essential. Travel may be required as client work dictates.