Senior ServiceNow Administrator/Developer

GovCIO

Washington (District of Columbia)

Hybrid

USD 130,000 - 140,000

Full time

3 days ago

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Job summary

GovCIO is seeking a Senior ServiceNow Administrator/Developer to support the USSS NOSC proposal in Washington, DC. This hybrid remote role emphasizes ITSM leadership, service delivery, and effective configuration of ServiceNow modules to meet client needs.

You will design reports, dashboards, and scoped apps, administer ServiceNow, and collaborate with remote teams. US citizenship and Top Secret clearance are required.

Qualifications

Minimum of 6 years of overall IT experience.
Minimum of 6+ years of experience as a ServiceNow developer in various roles.
Thorough knowledge of the ServiceNow System.
Experience with JavaScript, HTML, CSS, Jelly, HTTP, XML.
Experience in REST, SOAP services, etc.
An understanding of ITIL and/or ITIL Certified.
Strong communication skills (written and verbal), strong interpersonal skills, customer-centric attitude.

Responsibilities

Guides ITSM strategy, planning, and service delivery to emphasize efficiency and effectiveness.
Contributes ITSM-related recommendations for implementation consideration spanning across service management policies, guidelines, and processes.
Capable of working independently as well as collaboratively with remote teams and clients
Design and develop queries, reports and dashboards
Design and configure ServiceNow modules and forms
Administer ServiceNow applications, including updating security and workflow configurations
Design and develop scoped applications as well as a service portal
Provide additional support based on subject matter expertise

Skills

IT experience

ServiceNow development

JavaScript

REST

SOAP

ITIL knowledge

Communication skills

Education

Bachelor's degree

Tools

ServiceNow

Job description

Overview

GovCIO is currently hiring a Senior ServiceNow Administrator/Developer to support our USSS Network Operations and Security Center (NOSC) proposal. This position will be located in Washington, DC and is a hybrid remote position.

Responsibilities

Guides ITSM strategy, planning, and service delivery to emphasize efficiency and effectiveness.
Contributes ITSM-related recommendations for implementation consideration spanning across service management policies, guidelines, and processes.
Capable of working independently as well as collaboratively with remote teams and clients
Design and develop queries, reports and dashboards
Design and configure ServiceNow modules and forms
Administer ServiceNow applications, including updating security and workflow configurations
Design and develop scoped applications as well as a service portal
Provide additional support based on subject matter expertise

Qualifications

Bachelor's with 8+ years (or commensurate experience)

Required Skills And Experience

Minimum of 6 years of overall IT experience
Minimum of 6+ years of experience as a ServiceNow developer in various roles
Thorough knowledge of the ServiceNow System
Experience with JavaScript, HTML, CSS, Jelly, HTTP, XML
Experience in REST, SOAP services, etc
An understanding of ITIL and/or ITIL Certified
Strong communication skills (written and verbal), strong interpersonal skills, customer-centric attitude

Clearance Required

US citizenship is required to acquire a Top Secret Clearance.

Preferred Skills And Experience