Senior Service Underwriter: Client & Agency Relations

UFG Insurance; United States; In loco; USD 75.000 - 105.000; Tempo pieno

Descrizione del lavoro

UFG Insurance is seeking a Service Underwriter II to provide quality service to internal and external clients, underwrite new and existing business, and support end-to-end service in the Service Center.

The role emphasizes profitability, production, agency relations, and customer service leadership. You will analyze risk, onboard insureds after issuance, review renewals, and work with agents to build partnerships while ensuring accurate data in systems.

Competenze

• Bachelor’s degree or equivalent work experience.
• Insurance coursework and/or designations preferred.
• AINS, AU, CPCU designations beneficial.
• Property & Casualty license required.

Mansioni

• Make educated decisions on claims and risk controls.
• Assist with onboarding insureds after policy issuance.
• Review new business risk analysis and renewals.
• Assist policyholders with policy changes, cancellations, and inquiries.
• Enter information into company systems from calls and correspondence.
• Review change requests, MVRs, loss experience and risk data for acceptability.
• Utilize negotiation and sales tactics to manage policy changes.
• Develop agency partnerships through communication and visits.
• De-escalate issues and provide solutions to internal/external customers.

Conoscenze

Underwriting concepts

Contract knowledge

Negotiation skills

Mentoring

Analytical and detail oriented

Professional communication

Team collaboration

Interpersonal skills

Formazione

Bachelor’s Degree

Insurance coursework/designations

AINS / AU / CPCU designation

Property & Casualty License

Descrizione del lavoro

UFG Insurance is seeking a Service Underwriter II to provide quality service to internal and external clients, underwrite new and existing business, and support end-to-end service in the Service Center.

The role emphasizes profitability, production, agency relations, and customer service leadership. You will analyze risk, onboard insureds after issuance, review renewals, and work with agents to build partnerships while ensuring accurate data in systems.