Senior Service Training Specialist - Life and DI

Ameritas; Cincinnati (OH); Hybrid; USD 33,379 - 53,395; Full time

Benefits offered by this job

401(k) retirement plan with company match

Tuition reimbursement

Generous paid maternity and paternity leave

Health Savings Account with employer contribution

Job summary

A leading insurance firm is seeking a Senior Service Training Specialist to lead training programs and enhance efficiency. This hybrid role based in Cincinnati or Lincoln offers a competitive salary, with a focus on coaching and developing training materials. Ideal candidates will possess a bachelor's degree, insurance experience, and strong analytical skills. Numerous benefits include 401(k) matching, health accounts, and generous paid leave.

Qualifications

• 1-3 years of related experience required.
• Experience with Life & DI products new business processes desired.
• Experience with training or learning/development desired.

Responsibilities

• Leads department’s new hire training program by delivering new classroom training.
• Analyze training program gaps and recommend improvements to enhance efficiency and quality.
• Coach trainees on their progress and develop performance improvement goals.

Skills

Training program development

Insurance industry experience

Analytical skills

Coaching

Education

Bachelor's degree or equivalent

Job description

Senior Service Training Specialist - Life and DI

Join to apply for the Senior Service Training Specialist - Life and DI role at Ameritas.

Hybrid position: Cincinnati, Ohio or Lincoln, Nebraska office.

Base pay range: $24.23/hr - $38.76/hr.

Responsibilities:

• Leads department’s new hire training program by delivering new classroom training.
• Analyze training program gaps and recommend improvements to enhance efficiency and quality.
• Coach trainees on their progress and develop performance improvement goals.
• Participate in the planning timeline process for new hire classes.
• Develop training material, training aids, and training binders.
• Monitor existing and emerging learning technology and trends.
• Utilize adult learning principles and techniques to optimize results.

Qualifications:

• Bachelor’s degree or equivalent combination of education and experience required.
• 1-3 years of related experience required.
• Insurance industry experience required.
• Experience with Life & DI products new business processes desired.
• Experience with training or learning/development desired.
• Experience with building modular, self‑guided, or asynchronous training content desired.

Benefits:

• 401(k) retirement plan with company match and quarterly contribution.
• Tuition reimbursement and assistance.
• Competitive pay.
• Thrive Days – personal time off.
• Paid time off (PTO).
• Health Savings Account (HSA) with employer contribution.
• Well‑being programs with financial rewards.
• Employee assistance program (EAP).
• Employee resource groups.
• StrengthsFinder program.
• Matching donations program.
• Generous paid maternity leave and paternity leave.
• Fertility, surrogacy, and adoption assistance.
• Backup child, elder, and pet care support.

An Equal Opportunity Employer. Ameritas is an Equal Opportunity/Affirmative Action Employer that hires based on qualifications, positive attitude, and exemplary work ethic, regardless of sex, race, color, national origin, religion, age, disability, veteran status, genetic information, marital status, sexual orientation, gender identity or any other characteristic protected by law.

Seniority level: Associate
Employment type: Full‑time
Job function: Training
Industries: Insurance and Financial Services