Senior Service Technician - Fire Alarm

FSS Technologies; Ypsilanti (MI); On-site; USD 41,000 - 62,000; Full time

Benefits offered by this job

Pay: $30–$45/hr

Schedule: Mon–Fri 7:30–4:30

Benefits: Medical, dental, vision, 401

Life insurance, PTO, holidays

Job summary

FSS Technologies is seeking an experienced Service Technician to service, test, and repair fire alarm systems at commercial, industrial, and residential sites. You will troubleshoot, ensure code compliance, and help customers understand their systems. If you have three or more years in fire systems, you can grow with us.

Join a team focused on safety and reliability, with competitive pay and full benefits. The role involves on-site work, lifting up to 50 pounds, and traveling to customer

Qualifications

• High school diploma or equivalent.
• 3+ years of experience in a similar role supporting fire systems.
• Solid understanding of electrical systems, components, and local codes.
• Valid driver's license and a driving record that meets our insurance carrier's standards.
• Comfort using an iPhone or iPad for work orders.

Responsibilities

• Service and install fire and security system hardware.
• Inspect and test existing systems and make needed repairs or adjustments.
• Troubleshoot and diagnose problems and replace faulty components.
• Work with team members to meet regulatory and code requirements.
• Complete documentation and reports accurately and on time.
• Complete assigned training and certifications within required timelines.
• Keep accurate inventory records and maintain tools, vehicle, and equipment.
• Respond to customer requests promptly and explain how to use and maintain systems.
• Perform other related duties as assigned.

Skills

Problem solving

Communication

Attention to detail

Education

High school diploma or equivalent

Job description

FSS Technologies is hiring an experienced Service Technician in Arlington Heights to service, test, and repair fire alarm systems at commercial, industrial, and residential sites. You will troubleshoot problems, keep systems code compliant, and help customers understand their systems. If you have three or more years in fire systems and want to grow with us

About FSS Technologies

FSS Technologies provides industry-leading fire alarm, fire sprinkler, and electronic security solutions, including video surveillance, access control, audio and video, intercom, and intrusion systems. Our mission is to protect lives and property, and we are growing every day. We want every team member to reach their personal, professional, and financial goals through the work we do together. Our core values guide how we work and who we hire: Excellence, Integrity, Accountability, Professionalism, Results Oriented, and Extreme Ownership.

Position Overview

The Service Technician services, inspects, tests, and repairs fire alarm systems and related electronic security equipment, and makes sure every system works correctly and meets fire codes and safety regulations.

Key Responsibilities

• Service and install fire and security system hardware.
• Inspect and test existing systems and make needed repairs or adjustments.
• Troubleshoot and diagnose problems and replace faulty components.
• Work with team members to meet regulatory and code requirements.
• Complete documentation and reports accurately and on time.
• Complete assigned training and certifications within required timelines.
• Keep accurate inventory records and maintain tools, vehicle, and equipment.
• Respond to customer requests promptly and explain how to use and maintain systems.
• Perform other related duties as assigned.

Qualifications

The requirements listed below are representative of the knowledge, skill, and/or ability required but are not necessarily all-inclusive.

Required

• High school diploma or equivalent.
• 3+ years of experience in a similar role supporting fire systems.
• Solid understanding of electrical systems, components, and local codes.
• Valid driver's license and a driving record that meets our insurance carrier's standards.
• Comfort using an iPhone or iPad for work orders.

Key Skills

• Strong problem-solving and analytical skills.
• Clear communication and teamwork.
• Attention to detail, time management, and organization.

Physical Demands and Work Environment

The physical demands below are essential functions of this job. FSS will provide reasonable accommodations to qualified individuals with disabilities.

• Lift and carry equipment and materials weighing up to 50 pounds.
• Climb and work from ladders and lifts, including at heights.
• Stand, walk, bend, kneel, crawl, and reach overhead for extended periods, including in tight or confined spaces.
• Work indoors and outdoors in all weather conditions and on active job sites.
• Wear required PPE and follow OSHA and FSS safety rules at all times.

What We Offer

• Pay: $30 to $45 per hour, based on experience. Overtime is paid as required by law.
• Schedule: Monday through Friday, 7:30 a.m. to 4:30 p.m., with travel to customer sites.
• Benefits: Medical (PPO and HSA plans), dental, and vision insurance, 401(k), life insurance, paid time off, and paid holidays, subject to the terms and eligibility rules of each plan.

Commitment to Inclusion

FSS Technologies is proud to be an Equal Opportunity Employer. We make employment decisions without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, unfavorable military discharge, arrest record, citizenship status, or any other status protected by federal, state, or local law. If you need an accommodation to apply for or perform this job, contact [e-mail].

Offers are contingent on successful pre-employment screening after a conditional offer, which may include a background check, motor vehicle record review, and drug screen, as permitted by Illinois law. Employment with FSS Technologies is at will.