Senior Service Technician – Experienced

Davedroegkamp; Town of Hartland, City of Pewaukee, Delafield (WI, WI, WI); On-site; USD 70,000 - 100,000; Full time

Job summary

An established industry player is seeking a Senior Service Technician to join their team in Hartland, Wisconsin. This role involves maintaining, diagnosing, and repairing a wide range of residential heating and cooling products, requiring significant experience and technical knowledge. The ideal candidate will possess strong problem-solving and customer service skills, working independently and effectively within a team. With competitive wages, exceptional benefits, and opportunities for career growth, this position is perfect for those looking to build a rewarding career in a supportive environment. If you are a top talent ready for a fulfilling opportunity, this is the role for you.

Benefits

Paid vacation

401k with company match

Health insurance including vision and dental

Company vehicle

Cell phone

I-Pad

Paid sales spiffs

Commissioned sales opportunities

Qualifications

• 5 to 20+ years of HVAC experience required.
• Must maintain proper certifications for servicing products.

Responsibilities

• Maintain, diagnose, and repair residential heating and cooling products.
• Provide exceptional customer service and complete job-related paperwork.

Skills

HVAC technical knowledge

Problem-solving skills

Analytical skills

Diagnostic skills

Troubleshooting skills

Customer service skills

Education

High School or Equivalent

Tools

HVAC tools and equipment

Job description

Job Location: Delafield, WI; Hartland, WI; Pewaukee, WI
Start Date: Immediate
Employment Type: Full Time
Hours per Week: 40+
Work Hours (i.e. shift): 7:00am-5:00pm
Starting Salary Range: $70,000-$100,000+ per year
Salary/Benefit Notes: Top wages, paid vacation, 401k with company match, health insurance including vision and dental, company vehicle, cell phone, I-Pad. Additional opportunities include paid sales spiffs, lead generation spiffs, and commissioned sales opportunities.
Required Education: High School or Equivalent
Required Experience: 5 to 20+ years

SENIOR SERVICE TECHNICIAN – EXPERIENCED

Dave Droegkamp Heating Inc., a well-established, respected family-owned and operated heating, air conditioning, and sheet metal company located in Hartland, Wisconsin, is seeking qualified applicants to fill this position opening. Seeking well-experienced, senior-level residential service technicians. Applicants must have significant, broad experience maintaining, diagnosing, and repairing a wide range of residential heating and cooling products across multiple brands including conventional split systems, packaged units, boilers, mini-splits, and system accessories and controls including HRV/ERV, humidifiers, dehumidifiers, UV lights, zoning systems, and communicating thermostats. Applicants will have exceptional communication and customer service skills, be self-motivated, work independently, have experience working in an "on-call" rotation, and be able to produce accurate and complete job-related paperwork, invoices, etc. Senior technicians may also have lead generation, accessory sales, or direct sales experience allowing for additional earning potential as part of this highly rewarding opportunity. If you think you fit this role, you owe it to yourself to learn more. Offering exceptional benefits, wages, respect, and near unlimited opportunity, only top talent, high caliber, team-focused and experienced individuals need apply. Not just a new job, Dave Droegkamp Heating is the company you want to build/finish your career with.POSITION REQUIREMENTS/COMPETENCIES

1. Proven HVAC technical knowledge, experience, and related work history.
2. Strong problem-solving, analytical, diagnostic, troubleshooting, and related mechanical skills.
3. Have and maintain proper required certifications for servicing various product types.
4. Have, project, and maintain excellent customer relations skills, as well as a professional business and pro-company image at all times.
5. Able to work effectively within a team and customer service environment.
6. Have and retain a valid driver’s license & acceptable driving record.
7. Able to pass and maintain an acceptable background and criminal record check to not hinder company flexibility.
8. Assist in training and development of other apprentice-level service technicians.
9. Able to meet and maintain position availability, productivity, accuracy, quality, and deadline requirements.