Senior Service Technician

Daflure Heating and Cooling; New Cumberland (Cumberland County); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Company-provided tools and vehicle

Ongoing training and professional development

Job summary

Daflure Heating and Cooling is seeking a Lead HVAC Service Technician to enhance our team in Cumberland County, United States. This role is perfect for someone with at least 5 years of HVAC service experience and strong leadership skills.

The successful candidate will diagnose HVAC issues, mentor junior technicians, and ensure efficient service delivery. We offer a competitive pay structure along with health, dental, and vision insurance, ensuring a strong team-oriented work environment.

Qualifications

• Minimum 5 years of HVAC service experience required.
• Must have strong leadership and problem-solving skills.
• Excellent communication and customer service abilities are essential.

Responsibilities

• Diagnose and repair HVAC equipment failures.
• Serve as a mentor and trainer for service technicians.
• Ensure service calls are completed efficiently.
• Communicate with the office for stock and warranty returns.
• Perform routine system inspections and resolve callback situations.
• Support overall profitability of the service department.

Skills

HVAC service experience

Leadership skills

Problem-solving

Excellent communication

Customer service abilities

Education

EPA certification

Tools

Company-provided tools

Company vehicle

Job description

Join a Team That Values Excellence, Integrity, and Community!

Daflure Heating, Cooling & Solar is seeking a Lead HVAC Service Technician to join our growing team! If you’re an experienced technician with leadership skills and a passion for providing top-tier service, we want to hear from you.

About Us

At Daflure, we provide superior service, design, installation, and maintenance solutions that enhance comfort, improve indoor air quality, and reduce energy costs. We prioritize lifelong relationships with our clients, a positive work environment for our team, and active engagement within our community.

What We Value

Integrity – We do what we say we will do.

Expertise – We educate, provide options, and execute solutions for our clients.

Passion – We actively LOVE our clients, coworkers, and community.

Stewardship – We are responsible with all our resources and opportunities.

Job Responsibilities

• Diagnose and repair HVAC equipment failures and comfort issues.
• Serve as a mentor and trainer for service technicians.
• Ensure service calls are completed efficiently and professionally.
• Communicate with the office and warehouse team for stock and warranty returns.
• Perform hands‑on service calls and routine system inspections and ensure callback situations are resolved.
• Support the overall profitability and efficiency of the service department.

What We’re Looking For

• Minimum 5 years of HVAC service experience.
• Strong leadership and problem‑solving skills.
• Excellent communication and customer service abilities.
• Ability to train and mentor technicians.
• EPA certification (NATE certification is a plus).
• Willingness to be on‑call as needed.

What We Offer

• Competitive pay & performance incentives.
• Ongoing training and professional development.
• Health, dental, and vision insurance.
• Company‑provided tools and vehicle.
• A team‑oriented work environment.