Senior Service Technician

Brookside Mechanical Inc.; Manchester (NH); On-site; USD 60,000 - 80,000; Full time

Job summary

Brookside Mechanical Inc. is seeking a Senior HVAC Technician who is skilled in customer service and technical expertise. In this role, you will conduct inspections, provide solutions, and ensure client satisfaction. Join a supportive team with opportunities for professional growth and a range of beneficial perks, including health insurance and paid time off.

Benefits

Health, dental, and vision insurance

Paid Time Off (PTO)

401(k) retirement plan

Ongoing training and professional development

Flexible schedules

Company-provided iPad

Employee assistance program

Team-building company events

Career growth opportunities

Qualifications

• Ability to lift 50+ lbs unassisted.
• Comfortable with physical demands (climbing, kneeling).
• Reliable transportation with a valid driver's license.

Responsibilities

• Conduct thorough inspections of HVAC systems.
• Guide clients through personalized solutions.
• Maintain organization and time management.

Skills

Customer service

Technical skills

Communication

Leadership

Tools

Power tools

Hand tools

Job description

Senior Service Technician

Are you an experienced HVAC technician who takes pride in your work, values great customer service, and wants to grow with a supportive team? Brookside Mechanical is looking for a Senior HVAC Technician to join our crew of dedicated professionals. This position will earn $25 - $35 per hour.

What You'll Be Doing:

• Clearly communicate with clients about the condition of their HVAC systems
• Offer personalized solutions based on the client's unique needs
• Conduct thorough inspections to identify repair, maintenance, or replacement opportunities
• Perform and document all necessary testing during maintenance visits
• Maintain a strong sense of organization and time management
• Guide clients through their options to help them make informed decisions

What We're Looking For:

• A professional with a strong work ethic and solid technical skills
• Someone committed to continuous learning and professional growth
• A proactive communicator with a service-first mindset
• A leader who takes ownership of their work and helps clients feel confident in their decisions

Requirements For Hire:

• Ability to lift 50+ lbs unassisted
• Comfortable with physical demands: climbing, stooping, kneeling, crawling, etc.
• Willingness to train and grow in areas like customer service, IAQ (indoor air quality), and technical knowledge
• Able to follow both verbal and written instructions
• Committed to safe work practices
• Capable of working in tight, confined areas (attics, crawl spaces)
• Manual dexterity to operate power and hand tools
• Reliable transportation and a valid driver's license with a clean record
• Working smartphone with internet access

Benefits:

• Health, dental, and vision insurance
• Paid Time Off (PTO)
• 401(k) retirement plan
• Ongoing training and professional development
• Flexible schedules
• Company-provided iPad
• Employee assistance program
• Team-building company events and parties
• Career growth opportunities in a supportive team environment

We're a team of hardworking, skilled, and respectful professionals who care about our work and our customers. If you're ready to bring your experience and leadership to a place where your contributions matter, we'd love to meet you.

• Clean background - no criminal convictions (background check required)