Senior Service & Sales Ambassador — Enrollment & Experience Lead

Fountain; Columbus (OH); On-site; USD 28,654; Full time

Benefits offered by this job

Free CLEAR membership

401(k) Retirement Plan

10 company-paid holidays

Paid Time Off

Job summary

A leading service provider in Columbus, OH is seeking a Senior Service and Sales Representative to enhance customer experiences and drive membership enrollments. The role involves resolving inquiries, adhering to security protocols, and supporting team development. Applicants must possess strong communication skills, be at least 18 years old, and have a high school diploma. The position offers flexible shifts and rewarding benefits including a 401(k) plan and company-paid holidays.

Qualifications

• Must be 18 years of age or older.
• Open availability and flexibility is essential.
• Ability to stand for up to 8 hours per day.
• Completion of airport badging or government screening process is required.

Responsibilities

• Drive membership enrollments by engaging travelers.
• Balance high volume with quality customer experiences.
• Resolve traveler concerns in a timely manner.
• Adhere to security procedures consistently.
• Support training and development of team members.
• Troubleshoot technical issues effectively.

Skills

Strong communication skills

Ability to function autonomously

Detail-oriented execution

Demonstrated leadership

Self-motivated

Compliance with security guidelines

Education

High school diploma or GED equivalent

Job description

A leading service provider in Columbus, OH is seeking a Senior Service and Sales Representative to enhance customer experiences and drive membership enrollments. The role involves resolving inquiries, adhering to security protocols, and supporting team development. Applicants must possess strong communication skills, be at least 18 years old, and have a high school diploma. The position offers flexible shifts and rewarding benefits including a 401(k) plan and company-paid holidays.