Senior Member Enrollment & Service Lead (Travel)

Fountain; Indianapolis (IN); On-site; USD 43,200 - 52,800; Full time

Benefits offered by this job

Free CLEAR membership

401(k) Retirement Plan

Paid Time Off

Medical, Dental, and Vision Insurance

Job summary

Fountain in Indianapolis is looking for a dedicated team member to engage travelers and assist with CLEAR membership enrollments. You will ensure high-quality customer experiences while balancing volume and addressing concerns.

The ideal candidate must possess strong communication skills, be self-motivated, and capable of working flexible shifts, including the ability to stand for extended periods. Benefits include comprehensive medical coverage and a 401(k) plan.

Qualifications

• Must be 18 years of age or older.
• Open availability and flexibility is a must.
• Ability to stand for up to 8 hours per day.

Responsibilities

• Drive membership enrollments by engaging travelers.
• Balance volume with high-quality customer experiences.
• Resolve member concerns in a timely manner.

Skills

Strong communication skills

Ability to function autonomously

Leadership skills

Self-motivated

Ability to follow detailed instructions

Education

High school diploma or GED

Job description

Fountain in Indianapolis is looking for a dedicated team member to engage travelers and assist with CLEAR membership enrollments. You will ensure high-quality customer experiences while balancing volume and addressing concerns.

The ideal candidate must possess strong communication skills, be self-motivated, and capable of working flexible shifts, including the ability to stand for extended periods. Benefits include comprehensive medical coverage and a 401(k) plan.