Senior Service & Repair Technician*

3M; Pasadena (TX); On-site; USD 96,000 - 119,000; Full time

Job summary

A leading company in industrial machinery manufacturing is seeking a Senior Service & Repair Technician in Pasadena, TX. In this role, you will be responsible for troubleshooting and repairing specialized equipment, ensuring customer satisfaction, and collaborating with various stakeholders. Candidates should have extensive experience with air-supplied systems and possess a High School Diploma at minimum. Competitive salary and comprehensive benefits are offered.

Qualifications

• Five (5) years experience in high-pressure air-supplied systems.
• Current, valid Driver’s License.
• Understanding of mechanical, electrical, and air supplied tools.

Responsibilities

• Perform receiving, inspection, troubleshooting, and repair of SCBA.
• Resolve complex technical problems using nonstandard techniques.
• Provide technical service and account management support.

Skills

Troubleshooting

Technical Liaison

Customer Service

Education

High School Diploma/GED

Bachelor’s or Associates degree in Mechanical or Technical discipline

Job description

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Job Description

Senior Service & Repair Technician

Collaborate with Innovative 3Mers Around the World

Choosing where to start and grow your career has a major impact on your professional and personal life, so it’s equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a wide variety of people, global locations, technologies and products, 3M is a place where you can collaborate with other curious, creative 3Mers.

This position provides an opportunity to transition from other private, public, government or military experience to a 3M career.

The Impact You’ll Make in this Role

As a(n) Senior Service & Repair Technician

• Performs receiving, inspection, troubleshooting, and repair of 3M/Scott Self Contained Breathing Apparatus (SCBA) and Breathing Air Systems
• Resolve complex technical problems which may require the use of nonstandard service techniques
• Ensure all equipment is returned to the user correctly operating to factory specifications and standards in a timely manner
• Effectively monitor the customer base for results may affect customer satisfaction, existing or future business relationships, and financial results
• Serve as a technical liaison between Field Service, Engineering, Independent Contractors, 3M Sales, OEM's, dealers and customer sites in resolving complex technical problems
• Provide technical service and account management support for the assigned territory, division, or customer of significant impact or complexity
• Develop and maintain a professional working relationship with the customer base including but not limited to municipal and industrial fire department leaders and personnel
• Effectively provide user in-service and product orientation prior to turn over of system, and short-term user support after system turn over
  
  
  

Company Vehicle

This position requires driving a company vehicle, which will require pre-employment and ongoing review of motor vehicle history for candidates who are offered and hired for this position

Your Skills And Expertise

To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications:

• High School Diploma/GED or higher (completed and verified prior to start)
• Five (5) years of experience (Subject Matter Expert) in high pressure air-supplied systems, including but not limited to SCBA and breathing air compressors
• Current, valid Driver’s License
  
  
  

Additional qualifications that could help you succeed even further in this role include:

• Bachelor’s or Associates degree in a Mechanical or Technical discipline or
• Eight (8) years of experience (Subject Matter Expert) in high pressure air supplied systems, including but not limited to SCBA and compressors
• Understanding of mechanical, electrical, and air supplied tools
• Competency in the general understanding and usage of technical manuals, drawings, and processes
• Decision making abilities in the selection and usage of standard hand and power tools
• Ability to lift and place items or products more than 25 lbs. on a regular basis
  
  
  

Work location: Pasadena, TX

Travel: May include up to 15% domestic/international

Relocation Assistance: Not Authorized

Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

Responsibilities of this position may include direct and/or indirect physical or logical access to information, systems, technologies subjected to the regulations/compliance with U.S. Export Control Laws.

U.S. Export Control laws and U.S. Government Department of Defense contracts and sub-contracts impose certain restrictions on companies and their ability to share export-controlled and other technology and services with certain "non-U.S. persons" (persons who are not U.S. citizens or nationals, lawful permanent residents of the U.S., refugees, "Temporary Residents" (granted Amnesty or Special Agricultural Worker provisions), or persons granted asylum (but excluding persons in nonimmigrant status such as H-1B, L-1, F-1, etc.) or non-U.S. citizens.

To comply with these laws, and in conjunction with the review of candidates for those positions within 3M that may present access to export controlled technical data, 3M must assess employees' U.S. person status, as well as citizenship(s).

The questions asked in this application are intended to assess this and will be used for evaluation purposes only. Failure to provide the necessary information in this regard will result in our inability to consider you further for this particular position. The decision whether or not to file or pursue an export license application is at 3M Company's sole election.

Supporting Your Well-being

3M offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope.

Chat with Max

For assistance with searching through our current job openings or for more information about all things 3M, visit Max, our virtual recruiting

Applicable to US Applicants Only:The expected compensation range for this position is $96,557 - $118,014, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate’s relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at: https://www.3m.com/3M/en_US/careers-us/working-at-3m/benefits/.

Good Faith Posting Date Range 05/29/2025 To 06/28/2025 Or until filled

All US-based 3M full time employees will need to sign an employee agreement as a condition of employment with 3M. This agreement lays out key terms on using 3M Confidential Information and Trade Secrets. It also has provisions discussing conflicts of interest and how inventions are assigned. Employees that are Job Grade 7 or equivalent and above may also have obligations to not compete against 3M or solicit its employees or customers, both during their employment, and for a period after they leave 3M.

Learn more about 3M’s creative solutions to the world’s problems at www.3M.com or on Instagram, Facebook, and LinkedIn @3M.

Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.

Pay & Benefits Overview: https://www.3m.com/3M/en_US/careers-us/working-at-3m/benefits/

3M does not discriminate in hiring or employment on the basis of race, color, sex, national origin, religion, age, disability, veteran status, or any other characteristic protected by applicable law.

Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.

3M Global Terms of Use and Privacy Statement

Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at 3M are conditioned on your acceptance and compliance with these terms.

Please access the linked document by clicking here, select the country where you are applying for employment, and review. Before submitting your application, you will be asked to confirm your agreement with the terms.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Industrial Machinery Manufacturing

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